Other industries

An 18-year-old worker was undertaking engine repair and maintenance work while onboard an anchored boat when there was an explosion within the vessel. The worker sustained serious burns.

Safety information

Many workplaces have confined spaces such as pits, drains, structural voids and vessels. They often have poor ventilation that can allow a hazardous atmosphere to quickly develop. The hazards are not always obvious, may change from one entry into the confined space to the next and depend on the workplace or environmental circumstances.

Consider ‘reasonably practicable’ control measures to manage the risks associated with working in confined spaces, working with chemicals and working in isolation.

Ensure:

• you eliminate or minimise the risks associated with entering confined spaces by identifying and controlling those risks
• prior to entering a confined space or hazardous atmosphere which may release, produce, store or contain hazardous gases, a risk assessment must be conducted, an entry permit issued, and appropriate controls implemented Controls may include (but are not limited to):
  • Procedures and processes are developed and implemented for the entry of confined spaces
  • safe means of communication is used with workers entering a confined space
  • isolation procedures and processes are used for equipment in the confined space that may introduce a risk
  • removal of hazardous chemicals, or isolation of hazardous chemical systems, that may cause a hazardous atmosphere
  • ensure that an ignition source is not introduced into a confined space (from outside or within the space) if there is a possibility of the ignition source causing a fire or explosion in the space
  • ventilation systems are in place and used
  • a monitor is used to measure atmospheric conditions and identify a hazardous atmosphere
  • emergency procedures are in place
• training is provided to workers on the hazards of confined spaces within the workplace, control measures, personal protective equipment, entry permits, and emergency procedures
• adequate supervision is provided to young and/or apprentice workers
• appropriate information and training are provided to workers in the safe use of hazardous chemicals at the workplace, including access to appropriate Safety data sheets
• workers working in remote or isolated areas are provided a system of work that ensures effective communication
• first aid equipment is always available and operational for emergencies.

Related guidance material

• Code of practice – Confined spaces (PDF, 1593.84 KB)
• Code of practice – Managing the risks of chemicals in the workplace (PDF, 1171.43 KB)
• Safety Alert – Exposure of workers to hydrogen sulphide gas
• NSW WHS Regulation 2017
• SafeWork NSW: Confined Space Analysis and Emergency Plans Tool (PDF, 98.66 KB)

Further information

• Traumatic event management plan
• Speak Up Save Lives App
• Mental health at work – NSW Government
• Subscribe to SafeWork NSW newsletters and updates

A 21-year-old male labourer was refuelling a petrol-powered pressure washer while it was in use. The nozzle connected to the fuel container dislodged resulting in an uncontrolled release of petrol which ignited from the hot surface. The injured person sustained serious burns to his body.

Safety information

Consider ‘reasonably practicable’ control measures to manage the risks associated with plant refuelling.

Ensure:

• a risk assessment is undertaken to ensure control measures are in place to eliminate any heat from hot surfaces and possible ignition sources in refuelling areas
• prior to refuelling, the plant is not in use, engine and all electrical equipment are turned off and the engine is allowed to cool as per the manufacturer’s instructions
• you only use the approved fuel containers and funnels to reduce the risk of it becoming dislodged while refuelling
• you establish a designated refuelling area on firm ground in a well-ventilated location
• you have suitable firefighting equipment that is easily accessible, and all workers are trained in use of firefighting equipment
• you follow the manufacturers recommendations, and operating procedures
• appropriate personal protective equipment (PPE) is worn when refuelling plant
• you provide instruction, training and supervision to workers on the safe use, storage and handling of hazardous chemicals.

Related guidance material

• Code of practice: Managing risks of hazardous chemicals in the workplace (PDF, 1171.43 KB)
• Code of practice – Managing the risks of plant in the workplace (PDF, 1987.96 KB)
• Managing risks of hazardous chemicals in the workplace – Safe Work Australia
• Flammable substances
• Hazardous chemicals

Further information

• Traumatic event management plan
• Speak Up Save Lives App
• Mental health at work – NSW Government
• Subscribe to SafeWork NSW newsletters and updates

A 31-year-old male worker attended a residential property to conduct gutter cleaning services.  While working on a residential roof the worker slid down the roof and fell approximately 5 metres to the ground.

Safety information

Workers tasked with accessing residential roofs must consider reasonably practicable’ control measures to manage the hazard of working at heights.

Ensure:

• a site-specific SafeWork Method Statement (SWMS) is developed and implemented where the risk of falls is two metres or more
• if it is not reasonably practicable to eliminate the need to work from a roof, roof edge protection such as physical guardrails are the best control measure to prevent falls
• if roof edge protection cannot be installed, use temporary work platforms such as elevated work platforms or scaffolds
• harness-based restraint or fall arrest systems should only be considered after a risk assessment has determined the use of temporary edge protection or work platforms is not reasonably practicable
• harness-based restraint or fall arrest systems are designed and installed, with properly positioned and installed anchor points and safe roof access equipment
• workers are adequately trained and supervised prior to working from heights
• procedures for working at heights are in place and always followed
• install barriers (e.g. guard rails or covers) that are secured and labelled with warning signs preventing access to non-trafficable roofs or areas with skylights or translucent sheeting
• you have adequate and safe access to roofs
• you have plans in place in case of emergency.

Hazards to consider in managing fall risks include

• unprotected edges
• fragile surfaces
• skylights, holes or vents
• weather conditions such as wind and rain (for example being blown over the edge or slipping on wet roof surface)
• trip hazards
• overbalancing or losing grip on steep or sloping roofs
• live electrical cables in the vicinity where work is taking place.

Statistics

Each year SafeWork NSW responds to incidents where workers have been injured as a result of falls from heights.

Workers in the construction industry are most commonly injured; however, any worker working at heights is at risk of falls.

Related guidance material

• Code of Practice - Managing the risk of falls at workplaces (PDF, 2326.56 KB)
• AS/NZS 1891.4 Part 4: Selection, Use and Maintenance of Industrial Fall Arrest Systems and Devices
• Work Health and Safety Act 2011
• Safe work on roofs information
• Working at heights information
• Roof edge protection fact sheet

Further information

• Traumatic event management plan
• Speak Up Save Lives app
• Mental health at work - NSW Government
• Subscribe to SafeWork NSW newsletters and updates

Numerous workers at a bulk liquid storage terminal provider were exposed to the uncontrolled gas release of BTX vapours over several days. BTX is a chemical mixture of benzene, toluene and xylene, and is a known carcinogen. Exposure to BTX may result in serious illness or death. The site was evacuated, and emergency services attended the site to control the leak.

Safety information

For information regarding safe use, handling and storage of hazardous chemicals always refer to the Safety Data Sheet (SDS) which must be provided by the manufacturer or importer of the product.

Under Work Health and Safety (WHS) regulations, duty holders must follow the hierarchy of control so far as ‘reasonably practicable’. This means implementing control measures from the highest level of protection and reliability to the lowest. This system will allow you to identify the most effective control measures and manage the risks associated with storing and handling hazardous chemicals.

Assess and eliminate or control risks

Ensure:

• you are familiar with the Managing Hazardous Chemicals in the Workplace - Code of Practice which provides guidance on how to manage the risks associated with hazardous chemicals
• you follow the manufacturer/importer’s information provided in the SDS
  • hazards are identified – find out what could cause harm
  • risks are assessed. Understand the nature of the harm, the seriousness of the potential harm, and the likelihood of it happening
  • risks are eliminated so far as reasonably practicable
  • risks are controlled if it is not reasonably practicable to eliminate them. Implement the most effective control measures that are reasonably practicable in the circumstance in accordance with the hierarchy of control measures
  • control measures are reviewed over time to ensure they are working as expected and providing effective control
  • major hazard facilities have the appropriate licence.

Develop and implement safe systems of work

Ensure:

• suitable storage facilities are maintained and procedures are available and followed
• workers are trained and instructed in the proper handling and storage of chemicals, are aware of the risks, and know what to do in the event of a leak or exposure
• workers are supervised when handling or storing hazardous chemicals
• any instructions and controls outlined in safety data sheets, manufacturer specifications, and product labels are followed
• an isolation and Lock Out Tag Out (LOTO) procedure is developed and followed when workers are required to perform tasks such as maintenance, repairs, installation, and cleaning of plant and equipment to prevent accidental start-up
• appropriate chemical-resistant PPE is provided, workers are trained in its use and that it is worn correctly.

Correctly label, store and handle chemicals

Ensure:

• you keep a register that lists all the hazardous chemicals used, stored and handled in your workplace. This register must include the current safety data sheet for each chemical listed and must be available to everyone who may be affected by the hazardous chemicals
• HAZCHEM placards are displayed to assist emergency services if you store hazardous chemicals that exceed the ‘placard quantity’
• warning signs are displayed near chemical storage areas
• chemical storage containers and systems are maintained and monitored to ensure they continue to be fit for purpose
• spill kits are available to manage any spills and leaks appropriately
• fire extinguishers, suitable fire protection and firefighting equipment are available in areas where chemicals are used and stored
• hazardous chemicals meet the packing and labelling requirements of the Australian Dangerous Goods Code when they are transported by road or rail
• methods of access to bulk storage vessels are well maintained. For example, access stairways and ladders are maintained and are not allowed to fall into disrepair
• monitoring systems and devices with warning systems are installed  and maintained to allow for chemical levels to be effectively monitored and controlled.

Plan for emergencies

Ensure:

• an emergency plan and first aid plan are in place and staff are trained in them
• you consult with your workers about the emergency plan and safety management system
• workers’ health is monitored by a registered medical practitioner if they are likely to be exposed to hazardous chemicals
• if a notifiable incident occurs, you must report it to SafeWork NSW immediately. It is an offence for a person who conducts a business or undertaking to not ensure that the regulator is notified immediately after becoming aware that a notifiable incident arising out of the conduct of the business or undertaking has occurred
• if a spill or leak occurs, you must notify emergency services.

Related guidance material

• Managing risks of hazardous chemicals in the workplace – Code of Practice (PDF, 1171.43 KB)
• Australian Dangerous Goods Code
• Hazardous chemicals – Major hazard facilities
• Hazardous chemicals – General requirements
• Hazardous chemicals - Suppliers
• Placarding for storage of hazardous chemicals
• Investigating and reporting incidents
• Incident notification
• NSW Environment Protection Agency (EPA)
• Plant, Equipment and Machinery Energy Isolation Guidelines (PDF, 10885.87 KB)

Further information

• Traumatic event management plan – SafeWork NSW
• Speak Up Save Lives App – SafeWork NSW
• Mental health at work – NSW Government
• Subscribe to SafeWork NSW newsletters and updates

A 21-year-old first year electrical apprentice was undertaking electrical work at a sewer pump station when he sustained an electric shock and minor burns to his hand. The worker came in contact with live wires, causing him to be thrown back into another worker, who also received an electric shock.

Safety information

Consider ‘reasonably practicable’ control measures to manage the risks associated with undertaking electrical work.

Ensure:

• only appropriately licensed electricians carry out and/or supervise electrical work
• a licensed electrician tests electrical equipment to ensure it is de-energised before working on it. Work on live electrical equipment is prohibited in NSW unless one or more of the following exceptions apply:
• it is necessary in the interests of health and safety that the electrical work is carried out on the equipment while the equipment is energised. For example, it may be necessary that life-saving equipment remain energised and operating while electrical work is carried out on the equipment, or
• it is necessary that the electrical equipment to be worked on is energised for the work to be carried out properly, or
• it is necessary for the purposes of testing required under clause 155, or
• there is no reasonable alternative means of carrying out the work.
• all energy sources are identified and effectively isolated, such as stand-by systems, generators, photovoltaic systems as well as auxiliary supplies from other switch boards
• energised conductors are insulated and/or isolated to prevent inadvertent contact or flashovers
• the power is switched off and the isolation switch is locked out / tagged out  (or metre box itself) to prevent any unexpected startup  or inadvertent contact with live parts
• electrical work is carried out from a position that minimises the risk of contact with exposed energised parts and the risk of an electric shock path being created
• a safe work method statement (SWMS) is developed in consultation with relevant workers that outlines the hazards, risks, and control measures and is followed
• workers have been consulted regarding site specific information/controls, for example toolbox talk
• adequate training, supervision and assistance are provided to less experienced or young workers
• a safe system of work is developed and followed by all workers
• communication is maintained between workers when working in isolation, for example the use of two-way radios
• appropriate PPE is worn by all workers
• workers test equipment prior to use
• an emergency plan is prepared.

Statistics

Electrical work is the second leading cause of traumatic fatalities in construction in NSW. Since 2020, there have been more than 1,000 incidents and nearly 600 injuries recorded by SafeWork NSW.

Related guidance material

• Managing electrical risks in the workplace - Code of Practice (PDF, 1337.36 KB)
• De-energised electrical equipment
• Electrical resources
• Electrical safety in construction inspection checklist (PDF, 196.38 KB)
• Electrical risks at the workplace
• Electrical safety video
• Electrical practices — construction and demolition sites fact sheet
• Young workers tool kit

Further information

• Traumatic event management plan
• Speak Up Save Lives App
• Mental health at work – NSW Government
• Subscribe to SafeWork NSW newsletters and updates

A 16-year-old casual worker experienced third degree burns to their legs and feet, caused by hot oil which had been transferred from a deep fryer to a large steel cooking pot and placed in a courtyard to cool for disposal. The incident occurred during cleaning and closing of a restaurant kitchen.

Safety information

You must consider reasonably practicable control measures to manage the risks associated with working with hot oil.

Ensure:

• you use a deep fryer with a self-cleaning and enclosed draining system if possible
• the oil is left to cool in the fryer overnight before draining
• barriers are used to prevent other workers from working or walking near the area
• appropriate equipment and PPE are provided and used
• you develop and implement procedures to safely empty and dispose of oil
• workers are provided with appropriate training, instruction, information and supervision about the system of work.

Related guidance material

• Model Code of Practice: How to manage work health and safety risks – Safe Work Australia
• Working with hot oil - SafeWork NSW YouTube
• Working with hot oil safety alert

Further information

• Traumatic event management plan – SafeWork NSW
• Speak Up Save Lives App – SafeWork NSW
• Mental health at work – NSW Government
• Subscribe to SafeWork NSW newsletters and updates

A 17-year-old worker who was working as a lifeguard at a public pool was seriously injured while performing maintenance on the filtration system of a 50-metre heated swimming pool. The worker received serious burn injuries when she was exposed to pressurised hot water and steam while performing the task.

Safety information

Consider ‘reasonably practicable’ control measures to manage the risks associated with operating and performing maintenance on plant in the workplace.

Young workers may be at higher risk of injury or illness at work and need extra support to stay healthy and safe at work. Businesses have a legal obligation under work health and safety laws to protect all workers from incidents.

Ensure:

• all equipment and plant are operated and maintained in line with the manufacturer’s recommendations
• Safe Operating Procedures are developed and followed to allow maintenance and cleaning of plant, without risk to the health and safety of workers
• where reasonably practicable engineering controls are provided, such as equipment guards and removing workers from the area
• procedures are in place for isolating and locking out energy sources, and for dissipating stored energy. For example, pressurised systems are depressurised before any maintenance work is performed
• workers are adequately trained and competent in the operation and maintenance of equipment and plant
• adequate supervision and assistance are provided for less experienced and young workers
• chemicals are used and stored in accordance with their Safety Data Sheet (SDS)
• appropriate personal protection equipment (PPE) is worn
• suitable communication systems are in place.

Related guidance material

• Code of Practice: Managing the risks of plant in the workplace (PDF, 1987.96 KB)
• Young Workers e-Toolkit
• At risk workers
• Physical safety at work (the basics) - Instruction and training
• Checklist for training young workers (PDF, 1191.25 KB)

Further information

• Traumatic event management plan – SafeWork NSW
• Speak Up Save Lives App – SafeWork NSW
• Mental health at work – NSW Government
• Subscribe to SafeWork NSW newsletters and updates

A 52-year-old worker sustained fatal injuries while using a gyroplane during mustering operations at a property in the Far West region of NSW. The gyroplane became entangled in overhead powerlines, fell to the ground, and was engulfed in flames.

Safety information

Aircraft are used for a wide range of agricultural activities, such as livestock spotting, mustering, fence inspections, crop monitoring, and aerial applications including spraying, seeding and fertilising. These typically occur under Civil Aviation Safety Legislation or the self-administering scheme of a Recreational Aviation Administrative Organisation.

However, where these activities occur at workplaces the persons involved may also have duties under Work Health and Safety legislation. This includes managing risks to health and safety, and consulting with others involved in the activity.

Many agricultural aviation activities involve low level flight where there is a greater risk of collision with the ground or obstacles such as power lines. The likelihood of both thermal and mechanical turbulence is also higher when flying low, increasing the risk of loss of control and collision with terrain or obstacles.

Consider reasonably practicable control measures to manage risks associated with agricultural aviation activities.

Ensure:

• aircraft are suitable for the activity, airworthy and have up-to-date maintenance records
• pilots hold appropriate operational ratings and endorsements for the particular activity and aircraft type
• appropriate planning occurs prior to starting the activity, including:
  • assessment of the geographical characteristics of the area of flying operation
  • assessment of any effect of terrain on wind, airflow and associated flying conditions
  • identification of hazards, such as structures and powerlines in the area of flying, and how to identify these during the low-level flying operation
  • assessment of actual and forecast weather
  • assessment of aircraft performance and suitability for the activity
  • maintaining effective communication between pilot and ground crew
  • management of fatigue.

Other control measures may also be beneficial in some situations:

• Look up and live (website and phone app) for identifying power lines.
• Installing powerline markers to increase in-flight visibility.
• Use of drones.

Related guidance material

• Work near overhead powerlines – Code of Practice (PDF, 3569.89 KB)
• Aerial safety – Essential energy
• Look up and live – Powerline & safety tool planning app
• A-Z farm safety guide ( PDF, 5673.78 KB)
• Agricultural work near overhead electric lines information sheet – Safework Australia
• Aerial work risk management

Further information

• Civil Aviation Safety Authority
• Australian Sport Rotorcraft Association (ASRA)
• Aerial Application Association of Australia
• Traumatic event management plan – SafeWork NSW
• Speak Up Save Lives App – SafeWork NSW
• Mental health at work – NSW Government
• Subscribe to SafeWork NSW newsletters and updates

A 63-year-old worker was seriously injured while working within the back of an enclosed trailer using an elevated working platform (EWP). The EWP fell off the back edge of the trailer striking the ground and ejecting the worker forward and onto the ground below.

Safety information

Consider ‘reasonably practicable’ control measures to manage the risks associated with working with and around EWPs.

Ensure:

• a risk assessment of the site is carried out prior to work commencing to identify any hazards and appropriate control measures
• consideration of alternative means of working at height, for example, mobile scaffolding or boom-type EWP
• manufacturer’s instructions are followed including inspections to ensure the condition, safe operating procedures, and limitations of the EWP
• site conditions allow for the plant to be used in a safe manner, for example, suitable supporting surface, adequate separation from other plant and powerlines, wind or other environmental factors
• all necessary training, information and instruction is provided to and understood by operators prior to use
• operators hold a current high-risk work licence for boom type EWPs platforms where the boom length is of 11 metres or more
• a safe system for maintaining sufficient distance from hazards is implemented, such as barricades, exclusions zones, spotters etc
• operators are provided with adequate supervision.

Related guidance material

• Managing the risks of falls at workplaces - Code of Practice  (PDF, 2326.56 KB)
• Managing the risks of plant in the workplace - Code of Practice (PDF, 1987.96 KB)
• Managing the risks of elevating work platforms
• Provide supervision and ongoing training
• WHS in the road freight transport industry (PDF, 12037.24 KB)

Further information

• Traumatic event management plan – SafeWork NSW
• Speak Up Save Lives App – SafeWork NSW
• Mental health at work – NSW Government
• Subscribe to SafeWork NSW newsletters and updates

A 68-year-old worker suffered serious injury to his hand while carrying out function tests on a rotary hammer drill. Whilst testing the functionality of the drill, the worker’s safety glove became caught on a moving component of the drill. The glove material then tightened and amputated his thumb.

The rotary hammer drill with moil point chisel attached.

Safety information

Consider ‘reasonably practicable’ control measures to manage the risks associated with operating electrical tools.

Ensure:

• workers are informed, trained and competent to operate the tool within the scope of the current safe operating procedures
• you perform a risk assessment before undertaking work. If there are any safety concerns, consult with the PCBU before carrying out any work with the tool
• electrically powered tools are tested and tagged before operation
• you follow safe operating procedures for setting-up, operating, cleaning, and maintaining the tool
• all persons wear appropriate personal protective equipment (PPE) and avoid loose clothing near moving tool components
• tools and equipment are only operated in line with the manufacturer’s instructions and operator’s manual
• your work procedures do not involve touching any moving components of the tool during operation
• safeguards are not removed during operation.

Related guidance material

• Code of practice – Managing the risks of plant in the workplace (PDF, 1987.96 KB)
• Plant, machinery and equipment
• Guide to machine safety (PDF, 735.27 KB)
• Machinery resources pack

Further information

• Traumatic event management plan – SafeWork NSW
• Speak Up Save Lives App – SafeWork NSW
• Mental health at work – NSW Government
• Subscribe to SafeWork NSW newsletters and updates

A 32-year-old worker was refuelling a vessel at a marina when it caught on fire. The worker sustained serious burns to approximately 35 per cent of his body.

Refuelling station where the incident occured

Safety information

Consider ‘reasonably practicable’ control measures to manage the risks associated with refuelling operations.

Ensure:

• a risk assessment is undertaken to ensure control measures are in place to eliminate ignition hazards when refuelling
• prior to refuelling, the engine and all electrical equipment are turned off
• the fuel dispenser is only operated by hand. Do not lock or jam the dispenser in the open position
• you have the correct firefighting equipment in good working order and easily accessible.

Related guidance material

• Flammable substances
• Managing risks of hazardous chemicals in the workplace - Safe Work Australia
• Refuelling safety - Maratime Safety Victoria

Further information

• Traumatic event management plan – SafeWork NSW
• Mental health at work – NSW Government
• Speak Up Save Lives App – SafeWork NSW
• Subscribe to SafeWork NSW newsletters and updates

A 66-year-old volunteer sustained fatal injuries after falling down a flight of stairs at a Surf Club on the NSW South Coast.

Flight of stairs where the incident occured

Safety information

More than 13,000 injuries from slips, trips and falls were recorded in NSW over the past year. Incidents of this type are among the most common causes of serious injuries in NSW workplaces.

To manage the risks associated with slips, trips and falls, consider reasonably practicable control measures, especially in areas with hard flooring and wet foot traffic, such as public pools and surf clubs.

Ensure:

• carry out a risk assessment to identify potential risks that may contribute to a slip, trip and fall. Implement control measures to eliminate the risks, or if not possible, reduce the risk
• fit all stairs with handrails that comply with Australian Standards
• consider installing anti-slip material on all internal stairs
• properly light both internal and external stairways
• clearly signpost edges, stairs, steps and/or uneven flooring
• use signage for wet and slippery areas
• carry out induction for all volunteers.

Related guidance material

• Code of practice - Managing the risks of falls at workplaces (PDF, 2326.56 KB)
• Slips, trips and falls prevention guide (PDF, 1625.42 KB)
• Slips, trips and falls on same level
• Slips, trips and falls assessment tool (PDF, 270.22 KB)
• Slips, trips and falls safe design and use of stairs (PDF, 98.59 KB)

Further information

• Traumatic event management plan – SafeWork NSW
• Mental health at work – NSW Government
• Speak Up Save Lives App – SafeWork NSW
• Subscribe to SafeWork NSW newsletters and updates

A 33-year-old electrician died from an electric shock while working on a switchboard and coming into contact with a live conductor. This is the second fatality relating to contact with electricity within a month in NSW.

Safety information

Work on energised (live) equipment is prohibited except under circumstances outlined in the WHS regulation. Before working on or near electrical equipment and installations, ensure that it is switched off and test every circuit and conductor to ensure it has been properly isolated. Lock or tag the circuit to prevent accidental re-energisation.

Working de-energised eliminates significant electrical risks. The key steps for an effective isolation of electrical supply are:

• consultation: consult with the person who manages or controls the workplace or the premises (for example, to communicate the timing of the work) and notify any other affected people as appropriate
• isolation:
  • identify the circuit(s) requiring isolation
  • disconnect active conductors from the relevant source(s), noting there may be multiple sources and stand-by systems/generators/photovoltaic systems as well as auxiliary supplies from other boards
  • if a removable or rack out circuit breaker or combined fuse switch is used, it should be racked out or removed then locked open and danger tagged
  • each high-voltage exposed part must be earthed after proven de-energised.
• securing the isolation: lock the isolating switch(es) or remove and tie back relevant conductors to protect the people carrying out the electrical work
• tagging: tag the switching points where possible to provide general information to people at the workplace
• testing: test to confirm the relevant circuits have been de-energised along with any other relevant conductors in the work area, and re-test as necessary.

The safe work procedure 'Test for 'dead' before you touch’ must be applied at all times.

Ensure:

• where possible, work de-energised. Work on energised (live) equipment is prohibited except under circumstances outlined in WHS regulation.
• minimise the risk by isolating or separating the hazard or hazardous work practice from any person exposed to it
• ensure there is adequate training provided by the person completing the works. Electrical work must only be carried out by a licenced or registered electrical worker
• ensure there are first aid facilities provided at the workplace and each worker has access to the equipment
• ensure firefighting equipment that is suitable for electrical fires is accessible
• ensure energised conductors are isolated and/or insulated where necessary to prevent inadvertent contact or flashovers
• electrical work should be carried out from a position that minimises the risk of inadvertent contact with exposed energised parts and also the risk of an electric shock path being created
• Personal protective equipment (PPE) (for example protective eyewear, insulated gloves, hard hats, aprons and breathing protection) should be rated for the work to be done. If working on or near energised equipment (where permitted), Arc rated PPE must be provided and used to protect the user from the maximum expected energy available at the work site.

Related guidance material

• Managing electrical risks in the workplace (PDF, 1337.36 KB) - Codes of Practice
• Work Health and Safety Regulation 2017 – NSW Legislation
• Lock Out Tag Out Plant, Equipment and Machinery Energy Isolation Guidelines (PDF, 10885.87 KB) – SafeWork NSW
• Electrical Safety video – SafeWork NSW
• Electrical work guidance material – SafeWork NSW
• Electrical resources – SafeWork NSW
• AS/NZS 4836:2023 Safe working on or near low voltage electrical installations

Further information

• Traumatic event management plan – SafeWork NSW
• Mental health at work – NSW Government
• Speak Up Save Lives App – SafeWork NSW
• Subscribe to SafeWork NSW newsletters and updates

View the latest incident information releases at safework.nsw.gov.au

Several spectators were injured during a Christmas celebration fireworks display. Fireworks travelled in the direction of spectators and resulted in the hospitalisation of some event goers.

Examples of fireworks

Safety information

Pyrotechnicians and single use fireworks licence holders must comply with:

• Explosives legislation, and
• the Operational conditions for pyrotechnicians and single use fireworks licences.

In NSW a licence is required to purchase, use, store, manufacture, supply, and transport fireworks.

SafeWork NSW may suspend or cancel a licence or impose penalties on licence holders who do not comply with the conditions of the licence or requirements of the legislation.

Related guidance material

• Operational conditions for pyrotechnician's and single use fireworks licences
• Explosives Act 2003 – NSW legislation

Further information

• Traumatic event management plan – SafeWork NSW
• Mental health at work – NSW Government
• Speak Up Save Lives App – SafeWork NSW
• Subscribe to SafeWork NSW newsletters and updates

Download this Incident Information Release as a PDF (PDF, 244.21 KB)

A 70-year-old worker sustained fatal crush injuries after being struck by a rollaway flatbed truck in Wilberforce. The worker was moving the truck to the rear of the worksite to allow room for the repositioning of a crane. The worker was walking back towards the crane when the truck rolled backwards down the sloping driveway striking the worker.

Incident location and vehicle involved.

Safety information

Each year people suffer serious and fatal injuries in NSW due to incidents involving the uncontrolled movement (roll away) of vehicles, including cars, trucks, buses, vans, forklifts, tractors, mobile cranes etc. In most incidents the operator is not in the driver’s seat at the time of the incident.

Consider ‘reasonably practicable’ control measures to manage the risks associated with uncontrolled movements (e.g., roll aways) of vehicles.

Action required:

• Park the vehicle on level ground. Where it is not reasonably practicable to park the vehicle on level ground, be aware of the limitations of the vehicle, including the maximum slope of the supporting surface and what to do when parking on a gradient.
• Always apply the parking brake before exiting the vehicle.
• Use wheel chocks where appropriate.
• Consider installing a handbrake warning system that alerts you if you forget to apply the handbrake.
• Develop site specific parking locations and procedures in consultation with workers.
• Establish a safe operating procedure and ensure workers follow it to eliminate the risk of anyone failing to immobilise their vehicle.
• Routinely monitor and review all control measures.

Related guidance material

• Managing the risks of plant in the workplace – Code of practice (PDF, 1987.96 KB)
• Uncontrolled movement of vehicles – SafeWork NSW safety alert

Further information

• Traumatic event management plan – SafeWork NSW
• Mental health at work – NSW Government
• Speak Up Save Lives App – SafeWork NSW
• Subscribe to SafeWork NSW newsletters and updates

A 21-year-old student was undertaking the final practical assessment for outdoor leadership certification. The student attached the abseil equipment and commenced to weight his rope. As he leaned backwards, it appears the rope released/loosened, and he fell 50 metres.

Photos of the incident site.

Safety information

Consider ‘reasonably practicable’ control measures to manage the risks of falls and falling objects associated with abseiling. Measures include, but are not limited to:

• using equipment designed for the activities undertaken, and conforming to relevant international (e.g., EN, ;UIAA/CE) and/or Australian Standards
• using equipment as per manufacturers recommendations, e.g., correctly fitted and adjusted, all equipment is compatible, loaded in correct direction, load ratings are not exceeded, expiry/discard criteria are not exceeded etc
• ensuring adequate fall protection measures when setting up abseil equipment, and when connecting/disconnecting to abseil ropes and belay systems before and after descent
• using suitable anchorage systems, with sufficient strength to support the intended loads and redundancy in the event of an anchor point failing
• using a suitable belay system to protect the abseiler in the event of loss of control during descent.

Adequate planning should occur prior to undertaking abseiling activities, with consideration given to:

• competency, roles and responsibilities of all participants
• adequate supervision of less experienced workers and participants
• type and amount of equipment required, pre-activity inspections, correct use, storage and discard/replacement as per manufacturer's instructions
• safe access to/from all areas of the activity
• fall protection during setup
• hazards on the descent path e.g., stability of the cliff face, obstacles, overhangs, loose/falling rocks etc
• maintaining communication between abseiler and top/bottom of pitch e.g., lines of sight, verbal communications, signals etc
• environmental considerations e.g., weather, climate, effect on personnel and equipment performance
• rescue and emergency procedures, including testing these procedures to ensure they are effective.

Statistics

This is the second fatality from outdoor adventures such as abseiling and rock climbing within the last 12 months.

Related guidance material

• Abseiling and Climbing Adventure Activity Good Practice Guide – Outdoor Council of Australia
• Core Adventure Activity Good Practice Guide – Outdoor Council of Australia
• List of UIAA Standards – International Climbing and Mountaineering Federation (UIAA)

Further information

• Traumatic event management plan – SafeWork NSW
• Mental health at work – NSW Government
• Speak Up Save Lives App – SafeWork NSW
• Subscribe to SafeWork NSW newsletters and updates

A 41-year-old worker suffered burns in an explosion during demolition works involving hot work at an old workshop pit in Narellan, NSW. The pit contained tanks yet to be removed, and the worker had been using an angle grinder in the pit when an explosion resulted in a fireball approximately 10 metres high.

The pit where the explosion occurred and the tank that ruptured.

Safety information

Flammable vapours/gases in the air that come into contact with ignition sources can cause fire or explosions and create a high risk of serious or fatal injury.

Risks from hot work, such as grinding and welding, include:

• fire or explosions when working on, or in the vicinity of, tanks or vessels which have contained flammable liquids, gases, or materials
• burns from flames, sparks, or hot/melted materials
• crush or impact injuries resulting from an explosion
• exposure to toxic fumes and vapours
• suffocation due to depleted oxygen levels in the atmosphere.

Always treat the ullage¹ space in waste oil tanks as a hazardous atmosphere until testing has proven otherwise!

Consider ‘reasonably practicable’ control measures to manage the risks associated with hot work.

You must ensure:

• a risk assessment is performed before any work is undertaken including a review of the Safety Data Sheets (SDS) and consultation with other duty holders to determine previous contents of tanks and other containers prior to undertaking work
• a Safe Work Method Statement (SWMS) and hot work permit system that addresses works in contaminated or flammable atmospheres or artificial extremes of temperatures is developed and workers are trained in it
• any materials that could possibly be flammable, combustible or explosive in the work area are identified and removed as far as reasonably practicable
• cleaning methods are implemented, where practicable, to remove the presence of residue chemicals prior to works commencing
• non-flammable covers or screens are used to control sparks and flashes where removal of combustible material is not practical
• all services are located and isolated using lock out/tag out procedures prior to works commencing
• the work area is adequately ventilated and if required use intrinsically safe mechanical ventilation, to prevent explosive atmospheres developing. Flammable contents should be vented to a safe area that won't pose a risk to health and safety, e.g., worker exposure or fire
• appropriate controls are in place for any hot works that are to be conducted in a confined space and workers are trained in confined space work
• the atmosphere in a confined space during hot work is continuously monitored by using a calibrated gas detector operated by a competent person
• appropriate firefighting equipment is ready for use and workers have been trained in their use
• a fire watch person is utilised to monitor the hot work environment
• an exclusion zone is set up around the work area and appropriate signage is erected
• an emergency procedure is developed and implemented
• all workers complete a site-specific induction and have the correct licencing for the type of work to be undertaken
• workers are wearing appropriate non-flammable personal protective equipment (PPE)
• a post work check for smouldering material is completed before leaving the work area.

Related guidance material

• Welding processes – Code of practice (PDF, 1272.87 KB)
• Managing risks of hazardous chemicals in the workplace – Code of practice (PDF, 1171.43 KB)
• Managing the risks of plant in the workplace – Code of practice (PDF, 1987.96 KB)
• Confined spaces – Code of practice PDF, 1593.84 KB
• Australian Standard AS 1674.1 Safety in welding and allied processes Part 1: Fire precautions
• Video safety alert – Don’t cut old drums
• Video safety alert – Welding safety

Further information

• Traumatic event management plan
• Mental health at work – NSW Government
• Speak Up Save Lives app
• Subscribe to SafeWork NSW newsletters and updates

Download this Incident Information Release (PDF, 475.63 KB)

1 Ullage - the difference between the capacity of a receptacle and the net volume of the contents of the receptacle. Australian Code for the Transport of Dangerous Goods by Road and Rail, 2018.

A 25-year-old worker sustained fatal injuries after becoming trapped in an organic waste grinder. This is the second fatality in NSW in just over 18 months involving organic waste grinders.

Safety information

Implement ‘reasonably practicable’ control measures to manage the risks associated with organic waste grinders.

You must make sure:

• machinery is always inspected and maintained in accordance with the manufacturer’s instructions. Modifications to the machinery must not be undertaken prior to consultation with the manufacturer, or if this is not possible, with a competent person
• all hazardous areas are adequately guarded against inadvertent access or unplanned release of energy. Guards must be securely in place when the machinery is in operation or there remains stored energy
• workers are trained and competent to operate, and where appropriate clean or maintain the machinery in accordance with the manufacturer’s instructions
• any machinery comes to a complete stop, and is isolated, before attempting to clean or clear any blockages raised loads supported by hydraulic pressure include a secondary support
• machinery is never left unattended while in operation.

Related information

• Guide to managing risks of plant and equipment for forestry operations – Safe Work Australia
• Managing the risks of plant in the workplace (PDF, 1987.96 KB) – Code of Practice
• Managing the work environment and facilities (PDF, 422.29 KB) – Code of Practice
• Managing risks – remote and isolated work – Safe Work Australia
• Traumatic event management plan – SafeWork NSW
• Mental health at work – NSW Government
• Speak up save lives – SafeWork NSW

Download this Incident Information Release (PDF, 361.33 KB)

A 30-year-old plant operator was carrying out unplanned maintenance on the conveyor belt of a material dump hopper at an asphalt production facility when he placed his arm into the operating conveyor resulting in the amputation of his arm.

Safety information

Plant is a major cause of workplace death and severe injury in New South Wales workplaces. There are significant risks associated with using plant and the results of unsafe use and exposure to unguarded moving parts of machinery can be devastating.

Consider ‘reasonably practicable’ control measures to manage the risks associated with working with plant and machinery with moving parts and potential nip points such as conveyors.

Ensure:

• conveyors are guarded/fenced (if not a walk-under conveyor)
• the power sources are isolated, and danger tagged before working on a bogged or overloaded conveyor
• all START/STOP, and emergency controls are marked and all persons working near a conveyor are aware of the controls’ location
• the machine is never used if guards have been removed and/or the interlocks are not working or have been removed
• belts, pulleys, drum, trough or return idlers are not cleaned while a conveyor is moving
• repairs or maintenance are not carried out on a moving conveyor – if repairs, adjustments, or tracking are required on a moving conveyor without normal guarding, it is important that:
  • the work is carried out by an authorised competent person
  • an attendant is at the emergency stop station
  • the appropriate safe work procedure is in place
• safe operating procedures for setting-up, operating, cleaning, and maintaining the machine are followed
• adequate training of the conveyor operators. Each operator must understand the safe operating of the conveyor and safety precautions
• all persons wear appropriate clothing and avoid loose clothing near moving conveyors
• keep the area clean and tidy – good housekeeping eliminates hazards such as tripping, slipping, and falling.

Related guidance material

• Guide to machine safety – SafeWork NSW (PDF, 735.27 KB)
• Managing the risks of plant in the workplace – Code of practice (PDF, 1987.96 KB)
• Working safely with conveyors – SafeWork NSW
• Plant, machinery and equipment – SafeWork NSW

Further information

• Speak Up Save Lives App – SafeWork NSW
• Traumatic event management plan – SafeWork NSW
• Mental health at work – NSW Government
• Subscribe to SafeWork NSW newsletters and updates

Download this Incident Information Release (PDF, 234.81 KB)

A 23-year-old worker sustained fatal injuries while cleaning the bar area of a restaurant. The worker was using Acetone to clean the floor when it appears a nearby ignition source ignited the fumes, creating a firebomb/explosion and engulfing the worker.

Safety information

Exposure to hazardous chemicals at work must be prevented. Without adequate controls, they can cause fire, explosion, and other serious immediate damage. Exposed workers can also develop skin and eye irritations, cancer, and other illnesses that can affect the lungs and several other organs.

‘Reasonably practicable’ control measures must be taken at the workplace to manage the risks associated with storing, using, and handling hazardous chemicals.

You must:

• keep flammable liquids or combustible substances in the lowest practical quantity – even small quantities of flammable liquid vapours may ignite and cause serious damage
• conduct a risk assessment of all hazardous chemicals in the workplace – where possible substitute with less hazardous chemicals
• ensure suitable storage facilities and procedures are available and followed
• develop and maintain a hazardous chemical register for all hazardous chemicals used at the workplace
• ensure appropriate control measures, such as dispensary devices and spill trays, are in place for hazardous chemicals at work
• prepare and implement spill, injury and incident reporting and notification procedures
• obtain current safety data sheets (SDS) for the chemicals, ensure they are readily available to workers and that all workers understand the relevant information
• provide instruction, training, and supervision to workers on the safe use, storage, and handling of hazardous chemicals
• before first use, read the chemical label to know the hazards and follow all the safety precautions and instructions
• educate workers on spill management procedures, including wearing suitable gloves, correct respiratory protection (suitable type of mask) if required and chemical resistant footwear when cleaning up spills
• ensure appropriate personal protective equipment (PPE) is provided including gloves and chemical resistant footwear – these are used for routine daily work to protect workers from potential spills or chemical exposure.

Related guidance material

• Checklist for restaurants and commercial kitchens – SafeWork NSW (PDF, 699.37 KB)
• Flammable substances – SafeWork NSW
• Hazardous chemicals – SafeWork NSW
• Managing risks of hazardous chemicals in the workplace – Code of practice (PDF, 1171.43 KB)

Further information

• Speak Up Save Lives app – SafeWork NSW
• Traumatic event management plan – SafeWork NSW
• Mental health at work – NSW Government
• Subscribe to SafeWork NSW newsletters and updates

Download this Incident Information Release (PDF, 264.97 KB)

A 52-year-old truck driver was fatally injured at a shipping container facility at Banksmeadow. The worker was a visiting driver to the site and was struck by a reversing reach stacker while walking towards the office area.

Safety information

This is the second fatality in NSW within the same week involving a worker struck by mobile plant.
Mobile plant, such as forklifts, elevating work platforms, delivery vehicles, order pickers, earth moving equipment, prime movers and cranes, have the potential to seriously injure or kill people.
Consider ‘reasonably practicable’ control measures to manage the risks associated with mobile plant.

Businesses should:

• keep people and vehicles apart by having clearly defined pedestrian-only spaces and vehicle-only spaces
• implement fixed and secured barriers to prevent people from accessing vehicle-only areas
• implement alternative controls if it is not reasonably practical to separate people and vehicles using fixed and secured barriers, including:
  • bollards that prevent vehicles from accessing pedestrian-only areas
  • temporary barriers
  • visual indicators that clearly define pedestrian-only areas
  • warning devices like reversing sensors, reversing cameras, mirrors, rotating lights, or audible reversing alarms
  • lighting in pedestrian access areas.
• develop a traffic management plan for the site which covers controls and procedures
• inform, train, and instruct workers on the traffic management plan and ensure it is being followed
• ensure workers are wearing high-visibility clothing and using other appropriate personal protective equipment.

Operators should:

• carry out a daily check of the plant before use, and report any faults and damage
• always follow the site safety rules, traffic management plans and safety instructions
• wear high-visibility clothing and other appropriate protective equipment
• before moving the plant, look in all directions for people and be aware of exclusion zones and pedestrian walkways
• remove potential distractions such as mobile phones, portable speakers and ear pods.

Related information

• Managing risks of plant in the workplace – Code of practice (PDF, 1987.96 KB)
• Moving around safely during loading and unloading safety video – SafeWork NSW
• Workplace traffic management guidance material – Safe Work Australia
• Working with or around mobile plant safety alert – SafeWork NSW

Download this Incident Information Release as a PDF (PDF, 244.21 KB)

A 51-year-old worker suffered fatal crush injuries whilst walking through a waste collection and recycling facility. The worker was struck by a telehandler fitted with a bucket which was reversing after loading recycled material onto a truck in the warehouse.

The telehandler involved in the incident.

Safety information

Managing traffic is an important part of ensuring the workplace is without risk to health and safety.

Vehicles, including powered mobile plant, moving in and around a workplace, reversing, loading and unloading are frequently linked to fatalities and injuries to workers and members of the public. Consider ‘reasonably practicable’ control measures to manage the risks of mobile plant in the workplace. Effective systems must be implemented to prevent mobile plant striking workers.

Businesses should:

• keep people and vehicles apart - have clearly defined pedestrian-only spaces and vehicle-only spaces
• implement fixed and secured barriers that prevent people from accessing vehicle-only areas
• implement alternative controls to minimise risks if it is not reasonably practical to separate people and vehicles using fixed and secured barriers, such as:
  • bollards that prevent vehicles from accessing pedestrian-only areas
  • temporary barriers
  • markings or other visual indicators that clearly define pedestrian-only areas
  • using warning devices like reversing sensors, reversing cameras, mirrors, rotating lights, or audible reversing alarms
  • fitting proximity sensors that detect pedestrians and other mobile plant, triggering alarms and/or automatically applying the brakes to prevent collisions
• develop a traffic management plan for the site which covers controls and procedures
• inform, train and instruct your workers on the traffic management plan and ensure it is being followed
• ensure workers are wearing high visibility clothing and using other appropriate personal protective equipment.

As an operator you should:

• carry out a daily check of the plant before use, and report any faults and damage
• always follow the site safety rules, traffic management plans and safety instructions
• wear high visibility clothing and other appropriate protective equipment
• before moving the plant, look in all directions for people and be aware of the exclusion zones and pedestrian walkways.

Related information

• Managing risks of plant in the workplace (PDF, 1987.96 KB) – Code of practice SafeWork NSW
• Traffic management guide, warehousing – Safe Work Australia
• Moving around safely during loading and unloading video – SafeWork NSW
• Mobile plant in the manufacturing industry video – SafeWork NSW

Download this Incident Information Release as a PDF (PDF, 539.75 KB)

A 35-year-old electrician was fatally injured when he handled energised wires whilst completing works on an electrical circuit beneath a house.

Incident site underneath the house where exposed electrical cables were located.

Safety information

Electric shock is the second leading cause of death in the construction industry. It is important to ensure electrical work is either conducted or appropriately supervised by a licensed electrician. Further information on licensing can be found by visiting the NSW Fair Trading website.

Most of the time, work on energised (live) equipment is prohibited. Before making contact with or commencing work on equipment, ensure that it is switched off and test every circuit and conductor to ensure it has been properly isolated. Lock the circuit to prevent inadvertent re-energisation.

Work in under floor and roof space areas involves additional electrical risks, including:

• electrical wiring powering various circuits within the property itself such as lighting, power points, hot water systems, ovens, air conditioners etc.
• electrical wiring that may be installed within those spaces that is powering another part of the property such as an extension, garage, granny flat or duplex
• metallised foil ceiling insulation
• electrical wiring from solar/battery storage systems
• exposed electrical wiring
• electrical wiring (consumer mains) that connect from street supply to the electricity meter box
• damaged or aged wiring. Ensure any damaged or aged wiring and appliances found within ceiling and underfloor spaces/surrounds are isolated where possible and reported to the property owner.

Related information

• Work Health and Safety Act 2011
• Work Health and Safety Regulation 2017
• Managing electrical risks in the workplace (PDF, 1337.36 KB) - SafeWork NSW Code of Practice
• Electrical work guidance material – SafeWork NSW
• Electrical Safety video – SafeWork NSW
• Electrical Hazards When Working in Ceiling Spaces – SafeWork NSW safety alert
• Electrical resources – SafeWork NSW
• Fair Trading NSW
• Australian Standards:
  • AS/NZS 3000:2018 Electrical Installations (AUS/NZ Wiring Rules)
  • AS/NZS 3012:2019 Electrical Installations - Construction and demolition sites
  • AS/NZS 3760:2010 In-service safety inspection and testing of electrical equipment
  • AS/NZS 4836:2011 Safe working on or near low-voltage electrical installations and equipment

Download the Incident Information Release as a PDF (PDF, 335.33 KB)

A 45-year-old worker suffered a fatal electric shock when the spray boom tip of the tractor they were operating came into contact with overhead powerlines on a plantation farm. The shock occurred when the worker stepped down from the vehicle.

Contact between mobile plant and energised overhead powerlines is one of the biggest workplace killers.

To avoid these incidents

• move work away from overhead powerlines wherever possible
• if it’s a short-term task, arrange with the electricity supply authority to have the power isolated
• for long term jobs, consult the electricity supply authority. They will assess the site and advise of appropriate controls that you should adhere to.

If you can’t avoid working near overhead power lines, you need to properly assess and control the risks.

Establish safe approach distances

If the risk is not eliminated, separate the electrical hazard from the mobile plant and the workers by ensuring the following approach distances are maintained:

• Up to and including 132,000 volts – 3 metres
• Above 132,000 volts and up to and including 330,000 volts – 6 metres
• Above 330,000 volts – 8 metres

• ensure a trained safety observer is used whenever mobile plant is in motion to communicate with the operator about the inadvertently movement closer than the above approach distances.

Create effective communication systems

• ensure an effective communication system is in place for the workers performing the work.

If your vehicle contacts an overhead or underground powerline

• try not to panic, remain calm and stay in the vehicle until the power has been isolated and the powerlines are removed - don’t risk being electrocuted by attempting to leave the vehicle
• advise anyone near the incident site to stay a minimum of eight metres from the vehicle, and from anything else that is in contact with the powerlines
• contact Essential Energy immediately on 13 20 80 to switch off the power and call triple zero (000) to report the life-threatening situation.

Evacuating from the vehicle

An emergency evacuation is extremely dangerous and should only be attempted as a last resort, such as if the vehicle is on fire. Remember, never approach the vehicle and always treat wires as live. When evacuating it is critical that you:

• jump well clear of the vehicle and the immediate ground below
• land with your feet together - do not touch the vehicle, fall forward or backward, or allow your feet to step apart
• jump or shuffle with your feet together until you are at least eight metres clear of the vehicle, powerlines or anything else in contact with them
• do not return to the vehicle for any reason.

It is recommended that operators of high machinery practice this jump/shuffle technique on a regular basis.

Farmer rebate to prevent powerline accidents

Small businesses in NSW will now be able to claim a rebate from SafeWork NSW to purchase overhead powerline markers to help prevent dangerous incidents on NSW farms.

Overhead powerline markers are highly visible, reflective devices installed by an energy provider along overhead powerlines to show where wires are located. After completing an eligible workshop, webinar, virtual farm safety experience or advisory visit from SafeWork NSW, eligible landholders can apply for a $1,000 small business rebate towards the cost of the markers. Essential Energy has committed to offering free labour to install up to 10 markers on each property.

Related information

• Work near overhead powerlines - SafeWork NSW Code of Practice
• Farmer rebate to prevent powerline accidents - SafeWork NSW
• Emergency response to a powerline incident – Essential Energy
• Operating cranes & mobile plant near overhead electric lines -Safe Work Australia
• Mobile plant operating near overhead power lines safety alert – SafeWork NSW
• Look up and live - Powerline & safety tool planning app

Electricity network operators

• Ausgrid - 13 13 65
• Endeavour Energy - 13 37 18
• Essential Energy - 13 23 91
• Transgrid - 1800 222 537
• Sydney Trains - 131 500

Download this Incident Information Release as a PDF

A child on an amusement ride was lifted approximately 2.0 metres into the air without the restraining bar being engaged. While the child was unharmed, the incident exposed patrons to a risk of serious injury or death.

Following the incident:

• the ride was shut down and inspected
• the primary cause of the incident was a short circuit in the electrical control system, which prevented it from automatically detecting the unlocked restraint and thus allowed the ride to be started in an unsafe condition
• a contributing factor was inadequate operating procedures, which failed to identify the fault in the control system
• the control system was repaired and the ride re-certified by an engineer.

Image of amusement ride involved in incident

Safety information

Implement ‘reasonably practicable’ control measures to manage the risks associated with operating amusement devices such as carnival rides.

Owners and operators must ensure:

• a daily pre-operational inspection is carried out on the amusement device to check all safety controls are functioning as designed
• the maintenance, inspection and testing of the amusement device is carried out by competent persons in accordance with the manufacturer’s recommendations and the requirements of the manufacturer’s maintenance manual
• the amusement device is only operated by persons who have received all necessary instruction, information, training, or supervision in its operation.

The device operator should:

• be familiar with the device and be able to follow the safe operating procedures
• give clear instructions or warnings to patrons and attendants
• check patrons are safely restrained i.e., the restraints are being correctly used and have been checked for function, correct fit and adjusted for each patron
• ensure an adult accompanies a child where necessary
• enforce restrictions e.g., height or size of patrons
• remain alert when the amusement device is operating and be prepared for an emergency stop
• immediately report faults or malfunctions and stop the amusement device if a fault or malfunction is detected
• be familiar with emergency and first aid procedures
• shut down the amusement device immediately if it is being misused by patrons e.g.seats being rocked or patrons standing up when they should be sitting down.

Related information

• Managing the risks of plant in the workplace – SafeWork NSW Code of Practice
• Amusement devices information sheet and checklist – SafeWork Australia
• Amusement devices – SafeWork NSW

Download this Incident Information Release as a PDF

A large explosion has occurred at a cryogenic gas transport depot in Tamworth. A transportation trailer containing 15,000 litres of liquid nitrogen exploded, destroying the container, trailer, and damaging nearby structures. The worker on-site at the time suffered minor injuries from a fall. Debris was scattered over an area of approximately 5,000 square metres.

Consider ‘reasonably practicable’ control measures to manage the risks associated with the storage of hazardous chemicals and dangerous goods.

Equipment maintenance

Employers should:

• ensure all plant used to handle, store and transport hazardous chemicals is inspected, tested and maintained in accordance with the manufacturer’s recommendations
• ensure planned preventative maintenance and inspection programs are carried out at regular intervals, consistent with the manufacturer’s instructions or advice provided by other competent persons. If this is not reasonably practicable, inspections and maintenance should be carried out annually. Examples of preventative maintenance and integrity testing include:
  • inspection of glass linings on steel or metal alloy reaction vessels to ensure there are no cracks or holes which might allow contact of incompatible materials with the metal vessel
  • regular checking and maintaining of pressure-relief systems including burst discs on pressure equipment to ensure they are the correct pressure rating for the work being performed
  • checking for signs of corrosion or degradation on tanks, pipework and compressed gas fittings
  • regularly check insulation is fit for purpose in insulated pressure equipment - check for abnormal ice build-up or loss of vacuum for vacuum insulated tanks. Remove from service if the insulation is not functioning as intended by the manufacturer
  • if preventative maintenance checks show that the integrity of any chemical handling system is in doubt or not performing as it is intended, repair or replacement of the faulty system should be carried out as soon as practicable and before its next use
  • fit sensors and controls for liquid levels, pressure and temperature. Sensors need to be calibrated regularly in accordance with the manufacturer’s recommendations.

Procedures and training

Employers should:

• implement procedures where only staff who are involved in the use, handling, storage or generation of hazardous chemicals are allowed access to high-risk areas where there may be a greater risk of exposure
• prepare and provide an emergency plan to the emergency services if the quantity of Schedule 11 hazardous chemicals used, handled, or stored at a workplace exceeds the manifest quantity for that hazardous chemical
• provide training to workers on work practices and procedures to be followed in the use, handling, processing, storage, transportation, cleaning up and disposal of hazardous chemicals.

Related information

• Work Health & Safety Regulation 2017 – Chapter 7 Hazardous Chemicals
• Managing Risks of Hazardous Chemicals in the Workplace – SafeWork NSW Code of Practice
• Managing the Risks of Plant in the Workplace – SafeWork NSW Code of Practice
• Dangerous goods - Service NSW

Download this Incident Information Release as a PDF

A 24-year-old operator received an electric shock resulting in serious injuries. He was in the process of moving a drilling rig to a new hole location when the pendant control drill rig he was using struck overhead high voltage powerlines.

Contact between mobile plant and equipment with energised overhead powerlines is one of the biggest workplace killers.

Persons conducting a business or undertaking (usually the business or employer) who are working in the vicinity of energised overhead power lines and associated electrical apparatus must do the following before commencing work.

Before the job starts:

• conduct a risk assessment of the proposed work
• consult with the relevant electricity supply authority about the work and ask them to assist you in identifying the height and voltage of overhead power lines. Comply with any special conditions they impose.
• if necessary, eliminate the risk by arranging for the electricity supply authority to isolate the electricity supply for the duration of the work

Establish safe approach distances:

• if the risk is not eliminated, separate the electrical hazard from the mobile plant and the workers by ensuring the following approach distances are maintained:
• Up to and including 132,000 volts – 3 metres
• Above 132,000 volts and up to and including 330,000 volts – 6 metres
• Above 330,000 volts – 8 metres

Note: when applying the above approach distances, it is important to take into account the ‘sag and swing’ of the powerlines, the movement of the mobile plant and the strength of the wind, as well as possible operator error or equipment malfunction.

• ensure a trained safety observer is used whenever a mobile plant is in motion and could come closer than the above approach distances

Ensure effective communication systems:

• ensure an effective communication system is in place for the workers performing the work

More information

• Work near overhead powerlines - Code of Practice
• Operating cranes & mobile plant near overhead electric lines -Safe Work Australia
• Mobile plant operating near overhead power lines safety alert – SafeWork NSW
• Look up and live - Powerline & safety tool planning app

Electricity network operators

• Ausgrid - 13 13 65
• Endeavour Energy - 13 37 18
• Essential Energy - 13 23 91
• Transgrid - 1800 222 537
• Sydney Trains - 131 500

Download this Information Incident Release as a PDF

A 59-year-old crane operator has sustained serious crush injuries while unloading a 2.8-tonne air conditioning unit from a truck in Thornleigh. The worker was operating a vehicle loading crane to lift the unit using a remote control.  As the unit was lifted, two slings failed. The unit fell onto the worker pinning him against a wall.

Vehicle loading crane and truck

2.8 tonne air conditioning unit

Safety information

Sudden failure of soft slings (also known as synthetic fibre slings) can result in serious or fatal injuries. Failure commonly occurs when soft slings are damaged by sharp edges (either on the load or coming into contact with obstructions), or by excessive exposure to UV light, dirt, chemicals, or oils. These failures can occur even when using soft slings below their working load limit (WLL).

Implement ‘reasonably practicable’ control measures to manage the risks associated with the operation of vehicle-loading cranes (VLCs).

Training and licencing

• ensure operators are trained in how to use your particular model of crane
• if the crane has a capacity of 10 metre tonnes the operator must hold a High-Risk Work Licence, class CV, or equivalent.

Follow manufacturer’s instructions

• maintain the crane and lifting equipment according to the manufacturer's instructions
• before each use, inspect the crane and lifting equipment including soft slings (i.e. pre-start check)
• maintain records of all inspection and maintenance activities.

Plan the task carefully

• plan the job, taking into account site set-up, load movement, underground and overhead service proximity
• establish exclusion zones to separate people from moving plant and loads
• use the most appropriate lifting equipment and rigging technique for the load. Consider the load’s weight, size, geometry, and centre of gravity
• a lift should never be commenced until the operator has conducted appropriate checks to ensure that a load is appropriately slung
• operate the crane from a position that allows clear vision of the load at all times or use a licenced dogger to assist. If using the fixed operating controls, make sure controls are in place to minimise the risk of crush hazards from the boom
• never lift or suspend loads over workers or others, and never allow people to enter the potential fall zone or an area where they can be crushed between the load and fixed structure.

Advice on soft slings

• soft slings should not be used on sharp edges or in confined areas where they could come in contact with obstructions. Use cut protection around load edges where necessary
• when not in use, store soft slings in a clean, dry environment away from direct sunlight
• every 3 months ensure soft slings are inspected by a competent person.

More information

AS 2550.11-2016: Cranes, hoists, and winches - Safe use – Vehicle-loading cranes

• Working with or around mobile plant - Safety alert – SafeWork NSW
• Managing the risks of plant in the workplace – Code of Practice – SafeWork NSW
• Plant, machinery, and equipment information – SafeWork NSW
• Vehicle loading cranes information sheet – SafeWork Australia
• High risk work licensing for vehicle loading cranes information sheet – SafeWork Australia
• Soft sling failures due to incorrect use, Safety Alert – WorkSafe Victoria

Download this Incident Information Release as a PDF

A 28-year-old member of the public suffered fatal injuries after falling approximately 13 metres at a Sydney indoor climbing gym. The climber was ascending the climbing wall alone using an auto-belay device at the time of the incident.

Location of the incident

Unit involved in the incident

Safety information

Implement ‘reasonably practicable’ control measures to manage the risks associated with the use of rock-climbing equipment such as ropes, pulleys, karabiners, quickdraws, anchorages, belay devices and auto-belay devices, including:

• installing the equipment in accordance with the manufacturer’s instructions
• undertaking inspections, maintenance and if necessary, testing, of all equipment in accordance with manufacturer’s recommended intervals and methods, or where this is not available, in accordance with the recommendations of a competent person
• providing the necessary information, training, instruction and supervision to those that use the equipment.

A systematic inspection, testing and maintenance plan should be developed at the time of commissioning and then implemented for all equipment. The plan should include the following inspections:

Note: references to inspection types in parenthesis are consistent with AS 2316.1.1:2021.

Inspection plans may need to be reviewed to include more detailed inspections following long periods of inactivity, e.g. closures due to COVID-19.

Records of inspections should be kept and include the following information:

• dates the equipment was manufactured, purchased and put into service
• the condition of the equipment when put into service
• inspection date(s)
• inspection details including type, method, results and notes
• condition of equipment on inspection
• recommendations and/or actions taken (if any required) after inspection
• name and signature of inspector
• reason why any piece of equipment was removed from use
• criteria for retirement and projected expiry date.
• WHS Regulation 2017 - Clause 213 Maintenance and inspection of plant
• Managing the risks of plant in the workplace (Code of Practice)
• Managing the risk of falls at the workplace (Code of Practice)
• Guide to Inspecting and Maintaining plant

More information

AS 2316.1.1:2021 Artificial climbing structures and challenge courses - safety requirements and test methods for belayed climbing and abseiling structures

Download this Incident Information Release as a PDF

A 28-year-old worker was feeding tree branches into a woodchipper when a rope attached to the branches became caught in the blades and wrapped around the worker’s legs causing serious leg injuries.

This is the fourth serious incident involving wood-chipping machinery in the past two years. Two incidents led to workers being killed, while the other two resulted in serious injuries.

Consider ‘reasonably practicable’ control measures to manage the risks associated with tree work.

Control measures

When using a woodchipper you must:

Before work commences

• do pre-start checks to make sure everything works properly, including emergency stops and control bar
• operate according to manufacturer’s instructions

Create a safe operating environment

• establish and enforce exclusion zones around the woodchipper

• make sure there are always at least two competent workers who have specific training on the machine being used
• make sure it's never left unattended while operating

Remove hazards

• make sure nothing is entangled in material before it’s fed into the woodchipper
• keep unnecessary ropes away from the work area

Operate safely

• ensure the work area is kept clear for workers to stand and identify any hazards
• feed branches off the centre line - the operator feeding the branches into the woodchipper should do so from the side
• use a ‘push-stick’ at least 1.5 metres long to feed shorter material into the machine
• stop the feed mechanism before reaching into the chute

More information

• Amenity Tree Industry – SafeWork NSW (Code of Practice)
• Guidance material on tree work - SafeWork NSW
• Tree work self-assessment checklist - SafeWork NSW
• Tree work industry action plan - SafeWork NSW
• Tree work action plan: outcomes – SafeWork NSW
• Guide to managing risks of tree trimming and removal – SafeWork Australia

Download this as a PDF

A 64-year-old deckhand was injured and later died in an incident onboard a fishing vessel. The vessel was berthed at a wharf in Pyrmont. Seafood had been unloaded. The deckhand fell two metres from the deck into an open cargo hold.

• identify and manage all risks, including those associated with working around hatches and penetrations
• secure hatches and cover penetrations when not in use
• keep approaches to holds and access hatches unobstructed to:
  • reduce the risk of falls, and to,
  • enable holds to be evacuated quickly in an emergency.
• provide and maintain adequate lighting
• train the crew regularly so that they can identify and manage risks and to ensure they are familiar with the safe work methods

• Commercial fisher – AMSA
• Code of Practice: Managing the risk of falls at workplaces (PDF 1MB)
• Code of Practice: Managing risks in stevedoring (Code of Practice) (PDF)
• Work health and safety on domestic commercial vessels – AMSA

Download this Incident Information Release as a PDF

A 76-year-old male resident in an aged care facility suffered fatal injuries when he fell whilst being transferred using a Patient Lifter. The resident was suspended in a sling connected to a hoist weighing attachment and spreader bar. A load cell was fitted to the patient lift boom and connected to the spreader bar. When the spreader bar released from the load cell the patient fell approximately 1 metre onto the ground below. The weighing attachment and spreader bar landed on top of him.

Safety information

Consider ‘reasonably practicable’ control measures to manage the risks associated with using plant and equipment when using patient lifters to transfer patients, including:

Before use - check manufacturer’s guidelines

• Ensure patient lifters are only used in accordance with manufacturer’s guidelines

Alterations to plant

• Ensure any alteration to plant is authorised by the manufacturer or competent person

Maintenance

• Ensure regular inspection and maintenance of the patient lifters are carried out by a trained person and in accordance with the manufacturer’s guidelines
• Conduct operational checks as per the manufacturer’s recommendations

Ensure staff training

• Provide adequate training and instruction for workers on the use of patient lifters
• Provide guidance on ways to control the risk of a person falling from a patient lifter and to ensure a safe system of work is followed

More information

• Safe Work Australia: Code of Practice Managing the risks of plant in the workplace
• WorkSafe QLD: Manual tasks involving the handling of people (PDF)
• WorkSafe VIC: A guide to designing workplaces for safer handling of people
• WorkSafe VIC: Transferring people safely

A 59-year-old salvage worker was fatally struck by a yacht mast while undertaking salvage works at Rozelle. The submerged yacht was in the process of being lifted from the water when it appears the mast has broken and fallen onto the worker, who was assisting on the deck of a barge.

Implement ‘reasonably practicable’ control measures to manage the risks associated with working with cranes and working on water.

You must:

Do equipment checks

• only use a crane in accordance with its designed purpose and within its designed capacity
• make sure the mobile crane/plant is maintained as per manufacturer’s recommendations, including all lifting chains/slings and equipment

Plan the job

• taking into account site set-up, load slinging, load movement, variations in load due to water movement and overhead obstructions conduct and record pre-start checks

Have controls in place to manage the risks of falling objects

• never lift or move suspended loads over people
• perform the task from land, where practical
• ensure an appropriate exclusion zone is established around the load being lifted, where only a qualified dogger may enter if necessary
• make sure there is a safe system of work for doing the task on water and prepare a safe work method statement (SWMS) if the task is considered high risk construction work

Train and supervise workers

• ensure inexperienced or new operators and doggers (typically those with five years or less experience) are adequately trained, mentored, supported and supervised
• make sure all workers are trained in the correct procedures/SWMS
• make sure there are enough workers to do the task safely, such as operating the vessel, acting as spotter when visibility is poor, and helping with emergency rescues

Assess environmental conditions

• consider the conditions, such as weather and swell, and if necessary, choose a safer location or alternative date/time

More information

• National Standard for Commercial Vessels – Part C – Section 1 Arrangement, accommodation and personal safety (PDF 2.10MB)
• Australian Maritime Safety Authority (AMSA) Guidance Notice – Unpowered Barges
• AMSA National Law – Exemption 41 (unpowered barges)
• Construction safe work method statement

Date: 8 December 2020

A 28-year-old worker sustained fatal injuries after becoming caught in an organic waste grinder while carrying out wood chipping activities. The worker was feeding wood chips into the grinder using a front-end loader with the grinder being operated by remote control from inside the front-end loader cabin. For reasons unknown, the worker has left the front-end loader with the milling heads of the grinder still running and became caught in the grinder. This is the second fatality in NSW in just over 12 months involving wood chipping activities.

Consider ‘reasonably practicable’ control measures to manage the risks associated with wood chipping activities. You must make sure:

• safe working zones are set up around any machinery prior to work commencing
• all moving parts are adequately guarded. All guards are in place and secure to prevent access to moving parts
• workers are trained and competent to operate machinery
• operators are not wearing anything that could be dragged into the machine or could catch on material being dragged into the machine, such as loose-fitting clothes, watches, gloves, etc
• machinery is always operated and maintained in accordance with the manufacturer’s instructions
• any machinery comes to a complete stop, and is isolated, before attempting to clean or clear any blockages
• machinery is never left unattended while in operation
• appropriate PPE is always worn.

More information

• Amenity tree industry – Code of practice (PDF 1.6MB)
• Australian Standard AS 4024.3701:2020 Forestry Machinery – Wood chippers - Safety
• Guide to managing risks of tree trimming and removal work

A 35-year-old chef was preparing food in the kitchen of a restaurant when he was burned by hot cooking oil.

Another worker was carrying a 20-litre pot of hot cooking oil through the kitchen when the pot slipped from his hand and doused the worker’s trousers in hot oil.

The worker suffered second degree burns to approximately 20% of his body including his back, buttocks, leg and foot.

The deep fryer and the shelf beneath the grill where the oil from the fryer is stored.

Safety information

You must consider reasonably practicable control measures to manage the risks associated with working with hot oil such as:

• buying a fully enclosed system
• leaving the oil to cool in the fryer overnight before draining
• using barriers to prevent other workers from working or walking near the area
• providing appropriate equipment and PPE
• developing and implementing procedures to safely empty and dispose of the oil
• ensuring workers are provided with appropriate training, instruction, information and supervision about the system of work.

More information

• SafeWork Australia model code of practice ’How to manage work health and safety risks’
• Working with hot oil safety alert (includes video - 3:10 mins view time)

A 24-year-old electrician received a potentially fatal electric shock while testing a transformer. He contacted exposed conductors as voltages were applied to the transformer.

His co-workers used an automatic external defibrillator (AED) device to revive the worker before he was taken to hospital.

Transformer

Safety information

Electrocution is the second leading cause of death in the construction industry.

Electrical work must be carried out by a licensed electrician, who has the necessary training, tools, equipment and experience for the task.

In NSW, it’s prohibited to work on live electrical equipment unless one or more exceptions apply.

The Code of practice for managing electrical risks in the workplace outlines when working live is permitted, and how to do it. Working de-energised eliminates significant electrical risks.

When voltages are applied to electrical equipment, or measured, make sure:

• no-one can accidentally make contact with exposed components
• a safe work method statement outlines the hazards, risks and control measures
• workers use tools, test equipment and PPE properly
• an emergency plan is prepared

More information

• Code of practice for managing electrical risks in the workplace
• Electrical safety video
• Electrical work guidance material

A 64-year-old worker died after an electric industrial gate weighing nearly 260kg fell on him as he was trying to manually open it. The gate and surrounding fencing had been damaged and was yet to be fully repaired.

This is the third serious incident in NSW in the past five years involving industrial gates falling onto workers - and the second fatality.

Gate involved in incident

Safety information

Electric gates can breakdown for several reasons, such as damage to the gate leaf or support post, or wear and tear of the drive mechanism, stoppers or rails.

Worn or broken stoppers can allow the gate to travel off the end of the track and fall. Broken support posts or guides can also allow a gate to fall.

When the drive mechanism is disconnected some features on the gate don’t work, such as:

• the anti-collision function – the gate can now open into something and crush it
• the travel limiters – you’re now relying on physical stoppers to stop the gate over-travelling
• the gate speed control – it can now run into the stoppers too quickly and they can break.

Consider ‘reasonably practicable’ control measures to manage the risks associated with electric gates.You must:

• make sure the gate is installed by a competent person
• use a safe system of work when installing or replacing the gate, to prevent it falling
• engage a competent person, such as a mechanic or engineer, to regularly inspect and maintain the gate, including the drive mechanism, stoppers, posts, rails and tracks.

If the drive mechanism stops working:

• only disconnect it if it’s safe to do so, and only so you can secure the gate
• make sure the gate can be supported in its track by the posts and/or guides
• secure the gate in an open or closed position, and have a competent person complete the repairs as soon as possible
• put up a sign advising the gate is not working
• don’t use the gate manually – it’ll create wear and tear on the stoppers.

If you must use the gate manually, do a risk assessment and develop a safe system of work – and make sure everyone knows how to do it safely.

More information

• Worker crushed by falling gate [WA government Safety Alert]
• Electric sliding gate video - safety alert (YouTube video)
• Code of practice for managing the risks of plant in the workplace [PDF 2.1MB]
• Code of practice for managing the work environment and facilities [PDF 409KB]

There have been four serious incidents involving tree work in NSW over the past five weeks. Every year, workers are seriously injured or killed while doing tree work.

Kosciuszko National Park

A 47-year-old worker suffered serious head and spinal injuries when a large branch pierced his helmet and knocked him to the ground as he was felling a tree in remote, steep terrain.

Kosciuszko scene

Wollongong

A tree worker suffered serious injuries after falling about eight metres while preparing to cut overhanging branches on a neighbouring property. He was wearing a work positioning harness with only one point of attachment - a flip line detached from the harness.

Hawkesbury

While doing tree work at a property in Wilberforce, a rope caught on a tree branch was pulled into a woodchipper. The rope was also looped around a worker’s leg and caused a serious leg injury. The worker’s son suffered head and facial injuries from material ejected from the chipper.

Wilberforce scene

Newcastle

An arborist suffered spinal injuries when he fell nearly five metres while pruning a paperbark tree using climbing techniques. His pole belt was attached to a vertical branch and climbing rope attached within a fork on the same branch, above his head. As he reached across to prune the branches, the climbing line loaded with his weight, and the branch snapped.

Newcastle scene

Safety information

Consider ‘reasonably practicable’ control measures to manage the risks associated with tree work.

Before tree work commences:

• make sure competent workers plan and prepare their work method after inspecting the site and assessing the trees for bark, dead branches, hollows, crown entanglement and the like
• consult with workers to determine the best control measures and document the safe work method to manage the risks
• train the workers in emergency rescue plans, including aerial rescue procedures
• make sure there are clear access routes, exclusion zones and traffic management plans
• consider using elevated work platforms (EWP) to minimise the risk of falls
• make sure workers can communicate with two-way radios, whistles or signal systems.

If a tree is not felled from the ground, conduct a site-specific risk assessment to help you decide the safest way of accessing the tree which may include the use of an EWP, a crane or climbing.

If you must climb a tree, make sure:

• you use a rope climbing system, secured somewhere in the tree, which can withstand the forces of a fall
• you have two points of attachment to the tree at all times, particularly while cutting or moving within the tree - use a flip line and a climbing rope.

For all types of tree work, make sure:

• you reassess and replan whenever new or unforeseen circumstances arise
• a spotter is used to alert the tree worker of any hazards using the agreed communication system
• plant and equipment are used according to the manufacturer’s recommendations - eg within gradient limitations and on firm ground
• workers are trained as frequently as necessary to remind them of the risks and controls.

When using a woodchipper:

• do pre-start checks to make sure everything works properly, including emergency stops and control bar
• make sure nothing is entangled in material before it’s fed into the woodchipper
• establish exclusion zones around the woodchipper
• keep unnecessary ropes away from the work area
• operate according to manufacturer’s instructions
• make sure there are always at least two competent workers who have specific training on the machine being used
• feed branches off the centre line - the operator feeding the branches into the woodchipper should do so from the side
• use a ‘push-stick’ at least 1.5 metres long to feed shorter material into the machine
• stop the rollers before reaching into the chute
• make sure it's never left unattended while operating.

More information

• Code of practice for amenity tree work
• Guidance material on tree work
• Tree work self-assessment checklist
• Tree work industry action plan
• Tree work action plan: outcomes

A zookeeper suffered serious head and neck injuries at a south coast zoo after being attacked by two adolescent male lions after entering the lion enclosure.

Enclosure where incident occurred

Safety information

When working in a zoo, wildlife park or mobile exhibit, such as a circus, you must manage the risks when working with animals.

Make sure:

• the animal can’t escape from its enclosure
• gates/doors/slides and other entry devices in enclosure boundaries are secure and safe
• the animal can be safely confined in its main enclosure or holding facility, when access to either section is required
• all gates/doors/slides and other entry devices are designed and maintained so the animal can’t damage or unfasten the securing device
• the control mechanism for gates/doors/slides and other entry mechanisms are in an area where the animal is unable to contact the person operating the controls
• locks used in carnivore enclosures only allow removal of the key once the lock is secured
• animal service areas near carnivore enclosures have appropriate warning signs
• a high-pressure water hose or fire extinguisher (CO2 type) for animal control is close to the enclosure
• you have an emergency plan.

Carnivorous animals must be supervised by a properly trained person who can:

• safely handle and restrain the animal
• minimise the likelihood of an attack on keepers, other members of staff, and members of the public
• minimise the animal’s stress
• provide the animal an adequate diet
• recognise aberrant behaviour and indicators of ill health
• use a firearm in emergencies.

All carnivorous animals must be removed from their enclosure before anyone goes into that enclosure, due to their potential danger to humans. This doesn't apply when:

• they're tame and present no risk
• they weigh less than 20kg
• they're anaesthetised
• they're restrained
• people viewing from a vehicle are protected from contact with the animal
• an animal trainer enters an enclosure to train or perform with them, according to relevant safe work method statements, risk assessments, and other work health and safety obligations.

When feeding, handling and training potentially dangerous animals, don't handle them inappropriately, or put yourself or others in dangerous situations.

More information

• Standards for exhibiting carnivores in NSW
• General standards for exhibiting animals in NSW
• Australian animal welfare standards and guidelines
• Guide to managing hazards and risks
• Guide to emergency plans

The NSW Department of Primary Industries has made a significant contribution to the development of this incident information release.

Date of incident: 6 May 2020

A 60-year-old worker was crushed and died after becoming trapped between the arm of a vehicle-loading crane and the truck it was mounted on. The incident occurred as the crane was lifting equipment onto the back of the truck and, although the emergency stop was activated, the worker couldn’t be freed until emergency services arrived.

You must implement ‘reasonably practicable’ control measures to manage the risks associated with using vehicle-loading cranes.

Make sure:

• you choose the right equipment for the job and only use it for the purpose it was designed
• you follow the manufacturer’s guide for inspections, maintenance and testing
• any inspection, maintenance or testing is completed by a competent person
• fluid levels and pressures are correct, and any hydraulics are working correctly
• all operators are trained in how to use the crane, and hold a high-risk work licence for a vehicle-loading crane - class CV or one of the four slewing mobile crane classes - if the crane has a capacity of 10 metre tonnes or more
• there are no obstructions to the crane operator – they can see the load at all times during the lift; if the load is outside the operators view, the lifting process must be directed by a licensed dogger or rigger
• operational warning devices (where fitted) are automatically operated when the crane is in use
• emergency stops are located at each control station
• the crane is always level and only operated within its rated capacity
• outriggers are fully extended and located on pads or other support material
• you establish exclusion zones to separate people and moving plant.

Consider:

• using constant pressure controls, so operation stops when you release the controls
• using remote controls
• installing operational warning devices (audible alarm or flashing light) if not already provided
• installing slew limiters, to stop the boom hitting the operator
• installing physical barriers or guards to prevent access to dangerous parts
• providing controls that can only be operated from where the boom or load can’t be lifted over the operator.

More information

• Vehicle loading crane information sheet
• High risk work licensing for vehicle loading cranes
• Plant, machinery and equipment information
• Code of practice for managing the risks of plant in the workplace

Two workers were seriously burned when an 11kV electrical cable exploded while they were excavating a pit in Eastern Creek. The workers were excavating near live electrical services cabling. Both workers were wearing flash-proof clothing that reduced the exposure to the blast.

The site and excavation pit

The investigation

• SafeWork NSW inspectors responded to the incident.
• SafeWork NSW commenced an investigation to determine the cause and circumstances of the incident.

Safety information

You must eliminate or minimise electrical risks, so far as is reasonably practicable.

In NSW, it’s prohibited to work on live electrical equipment unless one or more exceptions apply.

The code of practice for managing electrical risks in the workplace outlines when working live is permitted, and how to do it. Working de-energised eliminates significant electrical risks.

Before excavating:

• get asset plans and information from registered utilities and asset owners, such as dial before you dig
• ask the asset owner about specific conditions for any excavation work if you’re working near cables at or above 132kV – if so, the asset owner must supervise your work
• locate all underground electrical cables and, remember, inaccuracies can occur on plans:
  • look for signs of the services along the easement and ground
  • use an electronic cable locator or ground penetrating device
  • pothole using non-destructive methods, such as a vacuum
• contact the asset owner if any doubts exist – never assume depth or alignment
• develop safe systems of work and emergency procedures, and make sure all workers are trained
• be aware that certain work can only be done by authorised service providers
• communicate with all affected parties.

When excavating:

• provide supervision, and spotters where required
• install barriers around the work area to control risks to the public
• wear the appropriate personal protective equipment
• look for signs of services, including a change in soil type, cable bricks, locator tape or cable covers
• don’t use powered excavation (unless non-destructive) within:
  • 300mm of low voltage electrical cables – up to 1000 volts (1kV)
  • 600mm of electricity conductors from 11kV up to 33kV
• contact the asset owner to discuss any excavation work near high voltage electricity cables – from1kV up to 33kV
• only work within your designated authorised service provider qualifications.

On completion of the work:

• communicate again with all affected parties
• give asset plan updates and anomalies to the asset owner
• review your risk control measures and systems of work to identify improvements

'Test for 'dead' before you touch’, always.

More information

• Work near underground assets - Guide
• Electrical work guidance material
• Excavation work – code of practice
• Construction work – code of practice

Date of incident: 16 March 2020

A 24-year-old electrician suffered serious burns to his forearms, hands and face when he touched a live electrical circuit and caused an arc flash explosion. The incident took place at a data centre under construction in Macquarie Park.

• SafeWork NSW inspectors responded to the incident.
• SafeWork NSW commenced an investigation to determine the cause and circumstances of the incident.

Safety information

Businesses are reminded of their duty to identify hazards and manage risks to health and safety in accordance with the provisions of the Work Health and Safety Act 2011 and Work Health and Safety Regulation 2017.

This includes eliminating or minimising electrical risks, so far as is reasonably practicable.

In NSW, it’s prohibited to work on live electrical equipment unless one or more exceptions apply.

The Code of practice for managing electrical risks in the workplace outlines when working live in permitted, and how to do it.

Working de-energised eliminates significant electrical risks.

To isolate electrical supply, you must:

• consult with the person who manages or controls the workplace about timing of the work, and tell anyone who may be affected
• identify the circuit that needs to be isolated
• disconnect active conductors from the relevant source - there may be multiple sources - and stand-by systems, generators and photovoltaic systems, as well as auxiliary supplies, from other boards
• if a removable or rack-out circuit breaker or combined fuse switch is used, make sure it’s racked-out or removed, then locked open and danger tagged
• earth each high-voltage exposed part after proven de-energised
• lock the isolating switch, or remove and tie back relevant conductors, to protect those carrying out the electrical work
• tag the switching points, to provide general information to those at the workplace
• test that the relevant circuits have been de-energised, along with any other relevant conductors, and re-test as necessary.

'Test for 'dead' before you touch’, always.

Further information

• Electrical work guidance material
• Electrical safety video
• Electrical arc flash hazard management guideline

Download a PDF of this release

Date of incident: 15 January 2020

An 18-year-old apprentice auto electrician died after becoming trapped between the cab of a truck and its engine, at a workshop in Brocklehurst, north of Dubbo.

• SafeWork NSW inspectors responded to the incident.
• SafeWork NSW commenced an investigation to determine the cause and circumstances of the incident.

Safety information

Businesses are reminded of their duty to identify hazards and manage risks to health and safety in accordance with the provisions of the Work Health and Safety Act 2011 and Work Health and Safety Regulation 2017.

Consider ‘reasonably practicable’ control measures to manage the risks associated with working under an elevated truck cabin, which includes developing safe systems of work that makes sure:

• only a competent person carries out maintenance work under the cabin, according to manufacturer’s instructions
• a mechanical stop, such as a safety bar, or suitably designed prop or stand, is locked in position so that it won't move accidentally
• controls for raising and lowering the cabin are clearly marked and can’t be accidentally operated
• the system is isolated – eg the truck is turned off and the keys removed from the ignition
• hydraulics and mechanical parts are regularly inspected and maintained by a competent person
• worn or damaged parts are repaired or replaced
• workers are trained.

You must provide the necessary information, training and supervision to all your workers so they can perform their work safely. Training should be an ongoing process and, when young workers are involved, make sure you consider their:

• work experience and previous training
• ability to cope with unexpected, stressful situations
• knowledge and understanding of workplace rights and responsibilities
• willingness to speak up when they have an issue.

More information

• Checklist for training young workers
• Heavy vehicles or trailers hitting or crushing workers
• Young workers eToolKit 
• Isolation of plant fact sheet

Download a PDF of this release

Date of incident: 9 December 2019

Two workers suffered serious burns when a ring main unit (RMU) exploded while they were working on an electrical power distribution system in Port Macquarie.

• SafeWork NSW inspectors responded to the incident.
• SafeWork NSW commenced an investigation to determine the cause and circumstances of the incident.

Safety information

Consider ‘reasonably practicable’ control measures to manage the risks when working with electricity. Make sure:

• work within an electricity substation and on high-voltage equipment is only performed by trained and authorised staff trained under a safety management system defined by the asset owner/operator
• the electricity network operator (ENO) has a safety management system that meets the requirements of the Electricity Supply (safety and network management) Regulation 2014
• the owner/operator of other high-voltage installations complies with the NSW service and installation rules and requirements of the ENO supplying the installation.

Further information

• IPART safety alert 191209-1
• Electrical work guidance material
• SafeWork NSW electrical safety video
• Code of practice for managing electrical risks in the workplace

Download a PDF of this release

Date of incident: 12 November 2019

A 24-year-old man was killed near Gundagai after being hit by the boom of a telehandler, while riding outside the cabin.

• SafeWork NSW inspectors responded to the incident.
• SafeWork NSW commenced an investigation to determine the cause and circumstances of the incident.

Safety information

Consider ‘reasonably practicable’ control measures to manage the risks associated with working on, or near, mobile plant. Control measures include:

• not carrying passengers unless the plant is equipped to do so
• wearing a seatbelt
• putting exclusion zones around the plant when it’s operating
• having safe systems of work for the operation of the plant item
• training workers in the use of the plant item
• maintaining the plant according to manufacturer’s recommendations
• doing appropriate inspections – for cranes, follow AS2550.

Further information

• Code of practice – Managing the risk of plant in the workplace
• Code of practice – Moving plant on construction sites
• Safety alert – Working with or around mobile plant
• Plant: Your health and safety guide – WorkSafe Victoria

Download a PDF of this release

Date of incident: 23 October 2019

An electrician died after being electrocuted while servicing a 3-phase commercial dishwasher at a restaurant in Marrickville, Sydney.

• SafeWork NSW inspectors responded to the incident.
• SafeWork NSW commenced an investigation to determine the cause and circumstances of the incident.The investigation

Safety information

The regulation prohibits energised electrical work on electrical installations and appliances, except in specific circumstances.

And electrical work must only be carried out by a licensed electrician, who has the necessary training and experience to undertake the task.

Consider ‘reasonably practicable’ control measures to manage the risks of working with electrical wiring, including:

• checking equipment for damaged covers and cords, exposed wires, faulty power switches and circuit breakers, scorch marks and burning smells
• locating all sources of electricity to the equipment and property, including solar and battery storage systems – make sure all systems are isolated
• identifying hazards that may result from isolating the power
• switching off the power and locking the switch (or the meter box itself)
• testing before you touch.

Further information

• Electrical work
• Electrical safety video
• Code of practice for managing electrical risks in the workplace

Download a PDF of this release

Date of incident: 7 September 2019

Incident overview

A group of workers were felling branches and vegetation at a school in Lindfield. A male worker was feeding the branches into a wood-chipper when he was pulled into the machine, sustaining fatal injuries.

• SafeWork NSW inspectors responded to the incident and attended the site.
• SafeWork NSW has commenced an investigation to determine the cause and circumstances of the incident.

Safety information

You must consider ‘reasonably practicable’ control measures to manage the risk of tree trimming and removal work.

Control measures that may prevent a similar incident include:

• Conducting pre-start checks, to ensure equipment and systems are working correctly.
• Making sure nothing is entangled in material before it’s fed into the wood chipper.
• Keeping unnecessary ropes away from the work area.
• Ensuring emergency stops and control bar are functioning properly.
• Operating the wood chipper according to manufacturer’s instructions.
• Ensuring teams consist of at least two competent workers, who have been given specific training on the individual machine being used
• Feeding branches off the centre line. Where reasonably practicable, the operator feeding the branches into the wood chipper should do so from the side.
• Using a ‘push-stick’ at least 1.5 metres long, to feed shorter material into the machine.
• Stopping the rollers before reaching into the chute.
• Making sure the wood-chipper is never left unattended while operating.

Further information

• Code of practice for the amenity tree industry
• Tree work webinar
• Guide to managing risks of tree trimming and removal work
• Tree work self-assessment checklist
• Safety alert – working safely with trees

Download a PDF of this release

Incident overview

Two workers were buried under a pile of landfill when an industrial compactor (weighing approximately 55 tonne) was moving material at a waste management facility in Eastern Creek. One worker was fatally injured and the other worker was taken to hospital with serious crush injuries.

Date of incident: 2 April 2019

Incident date

2/04/2019

Event

Contact with power lines

Location

Riverview

Incident Overview

A 39 year old electricity network linesman was working on overhead power lines from a truck mounted elevating work platform, when he came into contact with live power lines. He received a serious electric shock and lost consciousness. He was lowered to the ground by other workers. They performed CPR on the linesman including the use of an Automated External Defibrillator (AED) until emergency services arrived. He was transported to hospital but later died as a result of the injuries sustained in the incident.

• SafeWork NSW Inspectors responded to the incident.
• SafeWork NSW has commenced an investigation to determine the cause and circumstances of the incident.

Our Prosecution Guidelines (January 2018) outline our approach to prosecutions and Safe Work Australia’s National Compliance and Enforcement Policy provides guidance on their approach to compliance. These documents set out factors that will be considered in determining the investigative approach and appropriate outcome.

Safety Information

Electricity Network Operators are reminded of their duty to identify hazards and manage risks to health and safety in accordance with the provisions of the Work Health and Safety Act 2011 and Work Health and Safety Regulation 2017. Businesses must also adhere to provisions of the Electricity Supply Act 1995 and Electricity Supply (Safety and Network Management) Regulation 2014 .

In particular, Electricity Network Operators, in managing electrical risks to health and safety, must:

• Eliminate the electrical risks to health and safety where reasonably practicable by de-energising the electrical supply, and
• If the above is not reasonably practicable, then the risk must be minimised, but not limited to doing one or more of the following:
  1. Substituting the hazardous work practice giving rise to the risk with something that gives rise to a lesser risk.
  2. Isolating the hazard from any person exposed to it – this includes covering all secondary contact points within reach with temporary insulating covers and securing these covers so they can’t be removed accidentally.
  3. Implementing engineering controls, including using an insulated elevating work platform and tools.

If a risk remains, then you must minimise the remaining risk, where reasonably practicable, by implementing administrative controls. This includes maintaining safe separation between the workers and live conductors that are not being worked on, even if they have temporary insulating covers.

A safety observer trained in rescue and resuscitation must be on site during work on live electrical equipment including overhead power lines.

Suitable personal protective equipment (PPE) should be provided and used. This includes wearing low voltage insulating gloves and outer protective gloves on both hands. A detailed visual inspection and an air leak test must be conducted on the gloves before use.

Note

A combination of the controls set out in this IIR but not limited to, may be used to minimise risks, so far as is reasonably practicable, if a single control does not eliminate the risk.

The above risk control measures must be maintained and remain effective for the duration of the works. The risk control and treatment measures must also be reviewed and as necessary, revised to maintain, so far as reasonably practicable, a work environment that is without risks to health and safety.

Support for injured persons and family members affected by a serious workplace incident

Our Coordinator Family Liaison can provide information on counselling and other support to injured workers and to close family members when a relative has died or is seriously injured in the workplace.  Contact us on 13 10 50 or contact@safework.nsw.gov.au

The State Coroner's website has further information.

Further information

• Electricity Supply Act 1995
• Electricity Supply (Safety and Network Management) Regulation 2014.

About this information release

We have issued this information to draw attention to the occurrence of a fatality in the electricity supply industry. Investigations are ongoing and further information may be published as it becomes available.

The information contained in this publication is based on knowledge and understanding at the time of writing. Users are reminded of the need to ensure any information upon which they rely is up to date and to check the currency of the information with the appropriate SafeWork NSW officer or the user’s independent adviser. No conclusions should be drawn from the information in this publication about the cause of the incident or the culpability of any party.

All photographs were taken by SafeWork NSW.

Incident date

Event

Location

Incident overview

A 31-year old male worker was undertaking excavation works using an electrical hammer drill to remove concrete which covered a shallow trench. The work was being undertaken near low voltage cables and an 11kv high voltage cable, all of which were energised at the time. The worker struck the 11kv cable and an arc flash occurred. He sustained serious burns to his upper body and face.

Over 13,600 homes were affected, with power restored to the majority of homes soon after the incident. The remaining homes were supplied with power from a generator until the damaged 11kV cable could be repaired.

SafeWork NSW, NSW Ambulance, NSW Police Force and the Independent Pricing and Regulatory Tribunal (electricity supply regulator), responded to the incident. The worker was conveyed to hospital and is receiving treatment for his injuries.

The site is located at Bidwill, in Sydney’s West. Activities undertaken at the site included excavation work and the running of electrical cable inside the trench. The site was under the control of a contractor who had been engaged by the electrical network operator to undertake the works.

The investigation

• SafeWork NSW Inspectors responded to the incident.
• SafeWork NSW has commenced an investigation to determine the cause and circumstances of the incident.

Our Prosecution Guidelines outlines our approach to prosecutions and Safe Work Australia’s National Compliance and Enforcement Policy provides guidance on their approach to compliance. These documents set out factors that will be considered in determining the investigative approach and appropriate outcome.

Safety information

Businesses are reminded of their duty to identify hazards and manage risks to health and safety in accordance with the provisions of the Work Health and Safety Act 2011 and Work Health and Safety Regulation 2017.

Each year, we respond to incidents where workers have been exposed to risks associated with working near underground electrical assets. Many of these incidents involve energised cables being struck by plant, which can result in serious injuries including burns, electric shock or death.

Businesses are reminded of their duty to ensure, so far as is reasonably practicable, that no person, plant or thing at the workplace comes within an unsafe distance of an underground electric line.

If it is not reasonably practicable to ensure the safe distance of a person, plant or thing from an underground electric line, you must make sure that:

• a risk assessment is conducted in relation to the proposed work
• the control measures implemented are consistent with the risk assessment and any requirements of the electrical network operator responsible for the electric line.

Being aware of the risk of electric shock or serious burns from striking live electricity cables while excavating is critical. When undertaking excavation works, know the environment, know your tools and equipment, and know the steps to take to get the job done safely and without causing damage.

If you don’t know, don’t dig, and follow the four P’s of safe excavation:

• Plan
• Pothole
• Protect
• Proceed.

Further information

The guide to working near underground assets has detailed information for businesses, workers, and other parties involved in construction work near underground assets.

Awareness video: Don’t Know Don’t Dig

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