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Enforceable undertakings

We may carry out an enforceable undertaking (also known as a work health and safety (WHS) undertaking), as an alternative to prosecution through the courts (except for category one offences).

An enforceable undertaking is a legally binding agreement between us and the person who proposed the undertaking. The person is obliged to carry out the specific activities outlined in the undertaking. The activities may be substantial.

An enforceable undertaking cannot be accepted for a contravention or alleged contravention for a category one offence.

An enforceable undertaking (rather than a prosecution) will only be accepted if it demonstrates three main principles:

  • benefits to the workplace
  • benefits to their industry
  • benefits to the community.

When a proposed enforceable undertaking is accepted, any legal proceedings connected to the alleged contravention are discontinued. Where legal proceedings have not been started, acceptance of the undertaking means no proceedings will be started (as long as the undertaking is not contravened).

We're not compelled to accept a proposal for an undertaking.

An example of an enforceable undertaking might be:

We've alleged WHS breaches on a construction site following a worker falling from scaffolding and being injured.  Rather than facing a prosecution through the courts, we agree with the business that they will carry out substantial activities so that the incident doesn't happen again, and to improve its overall safety performance.

These activities include:

  • developing online induction training and toolbox talk sessions on safety rules for high risk activities, including working on scaffolding
  • delivering a safety leadership training program for managers and supervisors
  • increasing resources for supervisors to assist in effective supervision
  • developing a due diligence program and supporting documentation for senior management
  • presenting the lessons learnt from the incident and safety improvements to an industry forum
  • funding a work placement for a student
  • sharing safety knowledge through a small business assistance program
  • sharing knowledge on safety awareness through a community education program
  • committing to third party audits of the company's work health and safety management system.

This is only an example of the types of activities which might be agreed. Every enforceable undertaking is different.

Benefits of an enforceable undertaking

An enforceable undertaking:

  • provides for significant and on-going commitments that aim to achieve improved WHS and compliance
  • provides an opportunity for organisational reform
  • provides an opportunity for the person to communicate to their industry peers and the community generally about the consequences of unsafe work practices and the opportunities that putting in place safe work practices can bring.
What makes up an enforceable undertaking

An enforceable undertaking must contain this information:

  • particulars about the person proposing the enforceable undertaking
  • details of the contravention or alleged contravention
  • an acknowledgment that the regulator has alleged a contravention has occurred
  • a statement of assurance about future WHS behaviour
  • a statement of regret that the incident occurred

The enforceable terms include:

  • commitment to publish the enforceable undertaking
  • commitment to cease the behaviour that led to the contravention or alleged contravention
  • a commitment to the ongoing effective management of WHS risks
  • providing details of long term, sustainable and measurable work health and safety initiatives that will be delivered to benefit workers, industry and the community
  • agreement to disseminate information about the undertaking within the workplace
  • where required, implement and maintain an acceptable work health and safety management system (WSMS)
  • where required, undertake auditing of the WSMS by a suitably qualified third party auditor, forward reports arising from the audits to the regulator, and implement the agreed actions arising from the report.

Process of an enforceable undertaking

An undertaking may be proposed by a person who has, or is alleged to have, contravened the Work Health and Safety Act 2011 (WHS Act 2011).

To find out more about enforceable undertakings or to engage our pre-proposal advisory service, email enforceable.undertakings@safework.nsw.gov.au.

Evaluation of an enforceable undertaking

The evaluation process takes into account:

  • the circumstances surrounding the incident
  • the proposed enforceable undertaking's merits and benefits
  • the person's financial ability to meet the terms of the proposed undertaking
  • the significance of the commitment compared to the capability of the person
  • the person's compliance history
  • the support the person has provided to injured person/s
  • the input from injured person/s
  • the likely outcome should the matter be dealt with through legal proceedings.

Proposals are considered on a case-by-case basis.

Verification of an enforceable undertaking

If we accept an enforceable undertaking, an inspector will be allocated to work with the person/business to verify that the specific activities outlined in the undertaking have been completed.

This will involve:

  • regular dialogue between the inspector and the person/business who proposed the undertaking with a particular focus on clarifying and resolving issues at the earliest opportunity
  • the person/business providing periodic updates and evidence to the verifying inspector outlining progress and demonstrating completion of the specific activities contained in the undertaking
  • consultation and agreement with SafeWork prior to the release of all public facing content (e.g. manuals, external forums/conferences or advertising campaigns).
Varying or withdrawing an enforceable undertaking

Undertakings may be withdrawn at any time before being accepted by us. After being accepted however, the WHS undertaking may only be varied or withdrawn with prior written agreement.

Enforceable undertakings guidelines

These guidelines set out our approach when considering an offer of an EU from a person who has allegedly committed an offence against the Act.

Enforceable undertakings customer service standard

This guide helps explain what an enforceable undertaking (EU) is, and how it can be formed.

Penalties for non compliance

If an accepted WHS undertaking is not complied with, we may apply for a court order to enforce compliance or to discharge the undertaking. The court may impose a financial penalty.

The maximum penalty for failure to comply is up to $250,000.  We may also seek to prosecute the original contravention or alleged contravention.

List of enforceable undertakings

2020
  • Proline Building - Commercial Pty Ltd
  • Labourforce Impex Personnel Pty Ltd
  • Provincial Homes Pty Ltd
  • Lawson Grains Pty Ltd (Lawson Grains)
  • ABC Tissue Products Pty Ltd
  • Dhollandia Australia Pty Ltd
  • Punchbowl Bus Co. Pty Ltd
  • Dunn's Twin City Cranes Pty Ltd
  • AW Edwards Pty Ltd
  • Hetherington Plumbing Services Pty Ltd
  • Inghams Enterprises Pty Ltd
  • Lendlease Building Pty Ltd
  • Growthbuilt Pty Ltd
  • Orora Limited
2019
  • Blue Mountains City Council
  • Rivalea (Australia) Pty Ltd
  • Holcim (Australia) Pty Ltd
  • South Western Sydney Local Health district
  • Wagga Motors Pty Ltd
  • BGIS Pty Ltd
  • Boral Cement Pty Ltd
  • Delta Pty Limited
  • Nupress Tools Pty Ltd
  • Lindsay Australia Limited
  • Hannawe K
  • Trinity Constructions (Aust) Pty Limited
2018
  • Atlas Steels Pty Limited
  • AGL Macquarie Pty Limited
  • Toplace Pty Limited
  • Gilgandra Shire Council
2017
  • Ingredion ANZ Pty Limited
  • Lendlease Building Pty Limited
  • Borg Manufacturing Pty Limited
  • Offset Alpine Printing Pty Limited
  • Primo Moraitis Fresh Pty Limited
  • CSR Martini Pty Limited
  • Seeley International Pty Limited
2016
  • Bowling Centres Australia Pty Limited
  • William John Seery
  • Sundance Racking Pty Ltd
  • Wood Group PSN Australia Pty Ltd
  • Boom Logistics Limited
  • Health Administration Corporation
  • Northern Sydney Local Health District
  • David Richards and Scott Facey
  • Origin Energy Limited
  • Shamrock Electrical Pty Ltd
  • BC Sands Pty Limited
2015
  • Proway Livestock Equipment Pty Ltd
  • Oakville Produce Pty Ltd
  • Cape Cod Australia Pty Ltd
  • Brookfield Multiplex Constructions Pty Limited
  • Caltex Australia Petroleum Pty Ltd
  • ISIS Group Australia Pty Ltd
  • Australia Milling Group Pty Ltd
  • Norco Co-operative Limited
  • Hume Doors and Timber (Aust) Pty Ltd
2014
  • SITA Australia Pty Ltd
  • St Charbels College
  • Terex Australia Pty Ltd
2013
  • AGT Foods Australia Pty Ltd
  • Dalkia Technical Services Pty Ltd
  • Hume Doors and Timber Pty Ltd
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