Contact us

Find information about how to contact SafeWork NSW.

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You must call us immediately (no matter the day or time) on 13 10 50 if a death, dangerous incident or serious illness or injury occurs.

Learn more about incident notification.

Contact us

If you need to complete a form, you can find a full list on our website.

Special assistance

Accessibility services

If you are d/Deaf, hard of hearing, or have a speech/communication difficulty please contact us by:

Step 1

Contact us through your preferred National Relay Service (NRS) call channel detailed on NRS call numbers and links.

Step 2

Provide the NRS with our phone number 13 10 50.

Find more information about the NRS.

Language assistance

Call 13 14 50 and ask for an interpreter in your language, then ask for 13 10 50.

Media enquiries

The Department of Customer Service Media Unit provides service to media outlets.

Email media@customerservice.nsw.gov.au

Use this email address for media enquiries only. Submit an online enquiry for all other matters.

Legal service

For service of legal documentation to us (including subpoenas, directions, notices and correspondence) relating to any legal matter, please forward to:

SafeWork NSW
c/o Legal Services
Level 7, No 2-24 Rawson Place
Sydney NSW 2000

Right to information

Make a request for government information.

Give feedback

Use our customer feedback form to provide feedback, send a compliment or make a complaint.

Notify us

You must notify SafeWork NSW in the event of a serious injury, illness, dangerous incident or death; and before undertaking any hazardous work.

Speak Up Save Lives app

Download the Speak Up Save Lives app to anonymously report an unsafe work situation in your workplace. Learn more about the app.

Psychosocial hazards request for service

Report harmful workplace behaviour, including bullying, repeated and unreasonable behaviour, harassment and sexual harassment.

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