Contact us
Find information about how to contact SafeWork NSW.
On this page
You must call us immediately (no matter the day or time) on 13 10 50 if a death, dangerous incident or serious illness or injury occurs.
Learn more about incident notification.
Contact us
- Call us on 13 10 50
- Submit an online enquiry
- Visit us in person at your local Service NSW centre (for licensing-related matters)
- Write to us at Locked Bag 2906 Lisarow NSW 2252
If you need to complete a form, you can find a full list on our website.
Special assistance
Accessibility services
If you have a hearing or speech impairment, you can contact us through one of the following options:
- voice call or telephone typewriter (TTY) call 133 677 then ask for 13 10 50
- speak and listen service call 1300 555 727 then ask for 13 10 50
- SMS relay service on 0423 677 767 then type 13 10 50
- make an internet relay call then type 13 10 50
Language assistance
Call 13 14 50 and ask for an interpreter in your language, then ask for 13 10 50.
Media enquiries
The Department of Customer Service Media Unit provides service to media outlets.
Email media@customerservice.nsw.gov.au
Use this email address for media enquiries only. Submit an online enquiry for all other matters.
Legal service
For service of legal documentation to us (including subpoenas, directions, notices and correspondence) relating to any legal matter, please forward to:
Legal
Department of Customer Service
Level 7, 2-24 Rawson Place
Sydney NSW 2000.
Right to information
Give feedback
Use our customer feedback form to provide feedback, send a compliment or make a complaint.
Notify us
You must notify SafeWork NSW in the event of a serious injury, illness, dangerous incident or death; and before undertaking any hazardous work.
Up Save Lives app
Download the Speak Up Save Lives app to anonymously report an unsafe work situation in your workplace. Learn more about the app.
Psychosocial hazards request for service
Report harmful workplace behaviour, including bullying, repeated and unreasonable behaviour, harassment and sexual harassment.