Safety complaints

These steps may include:

• reporting the issue verbally to your supervisor or manager
• reporting the issue through the workplace's hazard reporting procedures
• raising the issue with the health and safety representative
• raising the issue with management through your union representative

If none of these courses of action are appropriate or successful, you can contact us for assistance on 13 10 50 or by email to contact@safework.nsw.gov.au. You can also report unsafe work online using Speak Up.

In order to action your request for service, we will need information that allows us to:

• find the address of the workplace and the location within that workplace where the work health and safety issues are occurring
• identify the exact nature of the work health and safety issues/concerns (eg working at heights or plant safety risks)
• identify the name and address of the organisation or individual in control of the workplace

Any other information that will assist us to respond appropriately to the work health and safety concern is also appreciated.

Inspectors will not reveal the source of the request to the workplace parties involved unless you consent. If you choose to remain anonymous when speaking to us, it is not possible for an inspector to seek further information from you or provide feedback.

Our Customer service standard - raising a work health and safety concern outlines the process we follow when responding to your concerns, what you can expect from us, and how you can help.

Complaints about bullying

If you believe you have been bullied at work, you should read the information on our bullying pages. This includes information on how to make a complaint about workplace bullying.