Financial and insurance services
This industry covers businesses engaged in banking, investment advice and services, insurance, stockbrokers, wealth management, superannuation, central banking and the regulation of financial activities.
Top causes of injury
Much of the industry is office-based, so muscular and tendon injuries are common due to sitting for prolonged periods of time and repetitive activities such as typing. Slips, trips and falls are also common.
You need to know what the hazards are in your business so you can assess the risk they pose. Each workplace will have different safety challenges.
For instance, your business might conduct site visits, eg for insurance investigations. This presents hazards and risks for each individual site. You need to make sure your workers take suitable precautions as required. This might include protective clothing and equipment, taking driving precautions or ensuring there is no risk of harm from fallen power lines.
To help you get started, we’ve prepared information on how to identify hazards and manage the risks common to the financial and insurance services industry including:
- sedentary work
- lifting heavy objects
- alcohol and other drugs
Resources to help you
As the work health and safety regulator in NSW, we have a wide range of technical, business, management and support services to help you make our business safe.
Our 'resource' and 'hazard' libraries
We also have extensive information that will help you improve and review your risk management processes. This includes videos, checklists, training and supervisory information, and safety alerts.
Our safety management resources
Our Safety starts here section has a range of essential resources including:
- business must haves like emergency plans and first aid
- the basics for physical safety at work
- the basics for mental health at work
- information for young workers
Our business resources
Our safety support services
If you employ fewer than 50 workers, you can book request a workplace advisory visit by one of our SafeWork inspectors who will help you identify hazards and develop risk management procedures.
Our mentor program, where other businesses work with you to improve safety in your workplace, is also a valuable addition to your risk management program.
You can call us on 13 10 50 at any time for assistance in finding the services you need quickly.
Keeping up to date
Get into the habit of checking our website twice a week for updates on your legislative obligations, on current incidents and prosecutions, for new safety tips and general health and safety information.
Subscribe to the SafeWork Wrap, our monthly newsletter, which contains safety tips, general information, industry updates, and news about our prosecutions and enforceable undertakings.
Subscribe to industry publications and join your industry group. For workers, the Finance Sector Union.
There are many organisations and associations that may be relevant to your business if you operate in this industry. They include the Australian and New Zealand Institute of Insurance and Finance for professionals across the industry.
For financial services support:
- Association of Financial Advisers
- Financial Planning Association of Australia
- Financial Services Accountants Association
- Financial Services Council
- Financial Services Institute of Australasia
For insurance services support:
- Actuaries Institute
- Australasian Institute of Chartered Loss Adjusters
- Australian Insurance Law Association
- Australian Life Underwriters and Claims Association
- Australian Professional Indemnity Group
- Insurance Council of Australia
- National Insurance Brokers Association of Australia
- Risk Management Institution of Australia
- Underwriting Agencies Council
- Young Insurance Professionals
The NSW Work Health and Safety Act 2011 (WHS Act) and the NSW Work Health and Safety Regulation 2017 (WHS Regulation) define the obligations both employers and workers have to health and safety in the workplace.