Notifiable incidents

A notifiable incident is when:

• a person dies
• a person experiences a serious injury or illness
• a potentially dangerous incident occurs.

Significant penalties apply if you don’t notify us of a ‘notifiable incident’.

You must also notify your insurer within 48 hours.

What we need to know

When you call us to report an incident, we will ask for:

• an overview of what happened, including date, time and location
• information about anyone who was injured, including their date of birth, contact details and their relationship to you (worker, site visitor, volunteer, contractor, member of the public)
• information about the injury, including treatment received and hospital details, if they were taken to hospital
• your details, including business information and contact details
• immediate action taken to make the site safe
• further safety action taken, or actions that will be taken, to prevent the incident happening again.

General guidance for reporting ‘notifiable incidents’ under the WHS Act including what must be reported, who must report it, and related obligations for site preservation and record-keeping.