High risk work licence – privacy collection notice
SafeWork NSW, an agency of the Department of Customer Service, gives priority to protecting the privacy of your personal and health information. We do this by handling the information in a responsible manner, in accordance with the Privacy and Personal Information Protection Act 1998 (PPIP Act) and Health Records and Information Privacy Act (HRIP Act).
Service NSW acts as a shopfront for us and your MyServiceNSW Account is used to initiate this application and verify your identity. For more information about how Service NSW handles your personal information, please visit the Service NSW privacy statement.
Information you provide through the application to demonstrate your eligibility for a High Risk Work Licence will not be collected or stored by Service NSW. This information will be collected and held by SafeWork NSW.
Why we collect your personal information
The personal information and health information contained in your application may be used for the following purposes:
- Determining and issuing you with a high risk work (HRW) licence in accordance with Part 4.5 of the Work Health and Safety Regulation 2017 (NSW).
- To record your information on a licence register, parts of which will be published online.
- Internal administration, including assessing and liaising with you in relation to your application, and in relation to compliance, investigations, and enforcement of the Work Health and Safety Act 2011 and Regulation 2017.
- To support more informed policy making, program management, evaluation, research and service planning as it can facilitate more efficient service delivery for residents and business in NSW.
- Other directly related purposes.
By law, you are required to provide us with the information captured in this application. The consequence of not providing your personal and health information is that your application may not be able to be renewed.
Personal information we collect
We collect the following personal information:
- Your full name, date of birth, contact details (address, email and phone numbers) licence information and payment information.
- Proof of identity information, which may include your photo identity documents, like a passport or driver licence, your Medicare card details and/or other proof of identity.
- Additional personal information if it is required to satisfy the eligibility requirements for the licence.
How we may use this information
We may use the personal and health information contained in your application for the purposes for which it was collected, including to confirm your details if you make any subsequent applications in relation to any licence or authority issued by SafeWork NSW. We may also use it to administer and update your licence, including to send you information that we consider important such as reminders to renew licences.
We will store and manage your personal and health information in accordance with the provisions under the PPIP Act and HRIP Act. The information will be kept for no longer than necessary for the purposes of which the information may lawfully be used.
The information is disposed of securely, protected by taking reasonably necessary safeguards against any loss, unauthorised access, use, misuse, modification or disclosure and against all other misuse of information.
Some personal information will be recorded on a licence register as required by clause 702B(1) of the Work Health and Safety Regulation 2017. Parts of this register information will be published on a public register as provided for by clause 702B(6) of the Work Health and Safety Regulation 2017.
How we may disclose this information
If required, we may make enquiries and exchange information with other NSW government agencies (including the NSW Police Force), or other States, Territories and/or the Commonwealth for the purposes of assessing your application and for compliance purposes. We may disclose the information for these purposes.
Your personal and health information may be shared with third-party service providers engaged by SafeWork NSW for the purpose of processing and issuing your licence.
We will not use or disclose your personal and health information to anybody else unless you have given consent, or we are authorised or permitted to do so by law. Our privacy statement describes when this may occur.
Further information
Please view our Privacy Management Plan or visit the SafeWork NSW website for more information about how we handle your personal and health information, how you can request access to or correct the information we hold about you (if the information is inaccurate, incomplete, not relevant or out of date) and who to contact if you have a privacy enquiry or complaint.
Otherwise, you can email [email protected] or write to SafeWork NSW at Locked Bag 2906, Lisarow NSW 2250. The Department of Customer Service and SafeWork NSW are located at 2-24 Rawson Place, Sydney NSW 2000.