Investigating a 'notifiable incident'

A notifiable incident is when:

A notifiable incident is when:

  • a person dies
  • a person experiences a serious injury or illness
  • a potentially dangerous incident occurs.

Significant penalties apply if you don’t notify us of a ‘notifiable incident’.

You must also notify your insurer within 48 hours.

What we need to know

When you call us to report an incident, we will ask for:

  • an overview of what happened, including date, time and location
  • information about anyone who was injured, including their date of birth, contact details and their relationship to you (worker, site visitor, volunteer, contractor, member of the public)
  • information about the injury, including treatment received and hospital details, if they were taken to hospital
  • your details, including business information and contact details
  • immediate action taken to make the site safe
  • further safety action taken, or actions that will be taken, to prevent the incident happening again.
Back to top