First aid in the workplace

All workplaces must provide first aid equipment, facilities and trained first aiders.

Equipment and personnel

You must provide your workers access to:

  • first-aid equipment and facilities
  • trained first aiders.

Keep first-aid kits close to areas where there is a higher risk of injury or illness, for example, in the kitchen or warehouse. Also keep kits inside all work vehicles.

A trained first aider should hold a nationally recognised statement of attainment from a registered training organisation. Ensure all staff know who the trained first aiders are in your workplace.

Determining your first aid needs

To determine what sort of first aid you might need, think about:

  • the type of work you do and the safety issues involved
  • the size and location of your workplace – there might be substantial distance between work areas or between your facilities and emergency services, which could affect response times
  • the number of workers.

What we recommend

As a rule of thumb, there should be one first aider for every:

  • 50 workers in low-risk workplaces (eg an office)
  • 25 workers in high-risk workplaces (eg a construction site).

A trained first aider should hold a nationally recognised statement of attainment from a registered training organisation.

We recommend a first-aid room for workplaces with more than 200 workers, or high-risk workplaces with more than 100 workers.

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