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5 Build better services

We are committed to building exemplary regulatory services

Customer focused

Workplaces will find it easier to manage health and safety.

NSW will be recognised as the best state to start and grow a business.


Credible

We will be seen as a trusted and influential regulator.

We will enforce WHS laws to protect workers to ensure no competitive advantage through negligence.


Driven by insights from data

Our decisions and actions will be driven by insights and evidence from data.


Innovative

We will be recognised for working with business to design innovative regulatory approaches aimed at eliminating WHS risk.


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  • Chapter five - Build better services

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