How-to guide - food delivery safety messaging

This practical how-to guide is designed to help food delivery platform providers to design their own behavioural messaging campaign to improve food delivery worker work health and safety.

The guide provides step-by-step instructions on how to:

  1. Diagnose the most relevant work health and safety challenges for your platform
  2. Plan your campaign using evidence-based behavioural strategies
  3. Identify when and how you will send your messages
  4. Evaluate your campaign

What are the benefits?

  • There has been rapid growth in the gig economy over the last decade, largely due to the popularity of food delivery apps like Uber Eats.
  • Food delivery platform providers have a responsibility to help food delivery workers stay safe while working.
  • This resource will help food delivery platform providers to keep food delivery workers safe by communicating health and safety information in an effective and persuasive way.

Read the full guide (PDF, 455.37 KB).

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