If there is a serious injury or illness, a death or a dangerous incident, you must report it to us immediately on 13 10 50 as an urgent investigation might be needed.

You must also:

• provide first aid and make sure the worker gets the right care
• take care not to disturb the incident site until an inspector arrives. You can help an injured person and ensure safety of the site.
• record it in the register of injuries
• notify your insurer within 48 hours.

What incidents need to be notified?

A ‘notifiable incident’ under the work health and safety legislation relates to:

• the death of a person
• a serious injury or illness of a person
• a potentially dangerous incident.

Examples of these incidents are available in Safe Work Australia's Incident notification fact sheet.

If you need further advice, call us on 13 10 50.