What does success look like?

Description of success

NSW businesses embed a work health and safety landscape that addresses risks that lead to MSDs

NSW businesses use a systematic approach to eliminate and/or reduce exposure to MSD hazards and risk factors

NSW businesses, injured workers and health professionals work together to learn from MSD injuries and make improvements


MSD prevention is given priority in all work processes and decisions by:

  • leadership from the top
  • safe design of
    • systems of work
    • plant and structures
  • understanding the relationship between a person’s physical and psychological wellbeing and MSDs
  • ensuring worker capability for the task.

Businesses have capacity to effectively manage MSD hazards and risks by:

  • eliminating hazards at the planning and design stage
  • increasing the use of high level controls and reducing reliance on low level controls
  • ensuring MSD risk factors are considered in operational decision making including purchasing
  • ensuring effective systems for reporting and resolving MSD issues and risk factors
  • ensuring compliance with systems, control measures and legislation.

All parties work together to support injured workers to recover at work and learn from injury experiences by:

  • ensuring suitable work design by proactively managing MSD risk factors throughout the recovery at work process
  • applying learnings to improve work health and safety practices and integrate into safe design and systems across the workplace.
NSW businesses use consultation and communication as the foundation for the effective management of MSDs

The Work Health and Safety Roadmap for NSW 2022 aims to embed the health and safety landscape in NSW workplaces.

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