Will fitting an after market accessory to my quad bike void my manufacturer's warranty or my consumer guarantees?

Quad bikes, like most purchases under $40,000 come with a set of consumer guarantees under the Australian Consumer Law, that they will work and do what you asked for. One of the consumer guarantees is that the quad bike must be of acceptable quality, that is:

  • safe, lasting, with no faults
  • looks acceptable
  • does all the things someone would normally expect them to do.

If something goes wrong with the quad bike that is not your fault and is beyond normal wear and tear, you are entitled to a remedy from the retailer and/or manufacturer and this right cannot be taken away from you.  Your quad bike manufacturer may also provide you with a written warranty against defects, known as a manufacturer’s warranty. In addition to your consumer guarantees under the Australian Consumer Law, the warranty will promise that:

  • goods will be free from defects for a certain period of time
  • defects will entitle the consumer to repair, replacement or refund.

When goods covered by a warranty against defects fail to meet a consumer guarantee, a consumer can insist the manufacturer honours the warranty.

Fitting an after-market accessory to a quad bike may limit your rights under the consumer guarantees or manufacturer warranty in some circumstances but should not completely void them.

Fitting an inappropriate after-market accessory to your quad bike or fitting it in the wrong way should only limit your rights in relation to the parts you damaged, or the negative consequences of fitting the after-market accessory. For example, drilling a hole through the body of the quad bike should not void your right to a repair for a defect in the engine.

For more information about consumer guarantees, warranties against defects, and your rights about repairs, refund and replacements, contact NSW Fair Trading on 13 32 20.

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