Work Health and Safety Amendment (Food Delivery Riders) Regulation 2022
This section references the Work Health and Safety Regulation 2017, which has since been remade as the Work Health and Safety Regulation 2025. Any references to clauses of the 2017 Regulation should now be read as references to the corresponding sections in the 2025 Regulation where applicable.
The Work Health and Safety Amendment (Food Delivery Riders) Regulation 2022 makes several amendments to the Work Health and Safety Regulation 2017.
From 1 July 2022, food delivery platforms are required to supply food delivery riders with high-visibility personal protective equipment (PPE). The Amendment Regulation specifies the prescribed PPE, which includes a retroreflective outer garment and a bag or container used to transport the food or drink. These items must be in accordance with the prescribed Australian Standard.
Riders have a duty to, while delivering food or drink, wear the high-visibility PPE that has been provided to them by the food delivery platform.
From 1 January 2022, food delivery platforms are required to provide induction training to food delivery riders. The training must contain modules on general road safety, hazard and fatigue management, use of PPE, and Work Health and Safety duties and obligations. Food delivery platforms must not allow a rider to commence work for them, until they have completed induction training.
Upon completion of their induction training, riders will be provided with a training verification record. This evidences that they are appropriately trained. The verification record is required to include the riders name, address, date of birth, the date they completed their training and the date on which they were provided with PPE.
Riders have a duty to carry this verification on them while working and must make it available for inspection to SafeWork NSW and NSW Police. Riders also have a separate duty to wear the PPE provided to them.
Food delivery platforms will also be required to keep records on induction training and the provision of PPE. Records must be kept for a period of 5 years, with SafeWork NSW able to access these records upon written request.