SafeWork Online Notification System – privacy collection notice

On this page

  1. Who we are
  2. Why are we collecting this informatin
  3. The kinds of information we collect
  4. How we may use this information
  5. Whether you are required by law to provide us with this information
  6. Who we may share your information with
  7. Protecting your information
  8. Your rights
  9. Contact us

1. Who we are

Your information is being collected and held by the SafeWork NSW Agency (SafeWork NSW). SafeWork NSW is the primary work health and safety regulator in New South Wales. Its functions, powers and operations are authorised under the Work Health and Safety Act 2011 (WHS Act) and the Work Health and Safety Regulation 2025 (NSW) (Regulation) and it is responsible for engaging with the NSW community to prevent work-related fatalities, serious injuries, and illnesses and securing compliance with work health and safety laws.

2. Why are we collecting this information

We collect your personal information so that we can manage your access to the Online Notification System, receive required notifications from you, and support effective regulatory and service planning functions.

3. The kinds of information we collect

We collect the following kinds of personal information:

  • Your full name
  • Email address
  • Phone/mobile numbers
  • Full name of nominated users of the system
  • Email address for nominated users of the system
  • Licence information including number, state, conditions
  • Business ABN
  • Business name
  • Business address

4. How we may use this information

We may use the personal information contained in the system for the purposes for which it was collected, including:

  • Confirming your details, providing you with regulatory and licence related information, including updates or changes to legislation, reminders about safety requirements, notifications relating to your licence, and information about education, training, and events relevant to your licence obligations.
  • Supporting regulatory functions, including maintaining internal databases to assist the SafeWork NSW inspectorate in compliance activities, investigations, and enforcement of the WHS Act and Regulation.
  • Informing policy development and service improvement, such as program management, evaluation, research, and planning to deliver more efficient services for the people of NSW.
  • Artificial intelligence (AI) technologies to assist in processing, analysing, or responding to the information you provide. All use of AI is conducted in accordance with applicable privacy laws and data protection standards.
  • Other directly related purposes as permitted by law.

5. Whether you are required by law to provide us with this information

Licence holders/Person Conducting Business Undertaking are legally required to provide this information to SafeWork NSW under the Regulation. Failure to provide the required information may result in breach of your obligations.

6. Who we may share your information with:

On 1 July 2025, SafeWork was established as an Executive Agency related to the Department of Customer Service (DCS). DCS provide some corporate service functions to SafeWork NSW under formal agreement and assist us with our business operations by providing software and storing data on our behalf. Further information on how DCS manage personal information.

We may also refer matters reported to SafeWork NSW to other appropriate regulators, such as the NSW Environment Protection Authority (EPA) or other relevant agencies, where this is necessary for regulatory, compliance, or safety purposes.

We will not disclose your information to anybody else unless we are authorised or permitted to do so by law or where you have given consent. For further information, please see our privacy statement.

7. Protecting your information

SafeWork NSW gives priority to protecting the privacy of your personal information, in accordance with the Privacy and Personal Information Protection Act 1998 (PPIP Act) and the Health Records and Information Privacy Act 2002 (HRIP Act).

We will store, manage, and dispose of your information in accordance with the provisions of the PPIP Act and HRIP Act, and we will only keep information for as long as we need it to fulfil the purposes, we collected it for. After which, the information will be disposed of securely in accordance with the State Records Act 1998 and any other applicable legislation.

Please see our privacy management plan for more information about how we handle your personal information.

8. Your rights

Subject to certain conditions, you have the right to access or correct your personal information. If you wish to invoke any of these rights in relation to this notification, you can contact us through the contact details below.

9. Contact us

For further information:

If you would like to make a privacy enquiry or complaint, you can contact us at privacy@safework.nsw.gov.au.

SafeWork NSW
92-100 Donnison St,
Gosford NSW 2250

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